Hi, I’m
Brittani N. Cornett
Seymour,Indiana
Summary
Analytically driven professional with 10+ years in an accounting role and 15+ years in client facing, customer service/sales role. An easily adaptable and detail-oriented individual with exceptional interpersonal skills and demonstrated success in process improvement. Leverages field expertise, resourcefulness and diligence to make positive impact on business operations.
Overview
15
years of professional experience
Work History
Hanover Research
Revenue Accountant
08.2023 - Current
Job overview
- Utilized Salesforce CPQ to effectively and efficiently bill customers, limiting billing errors due to keen attention to detail.
- Served as key resource for sales team regarding invoicing procedures, increasing efficiency and reducing errors.
- Integral part of two major CPQ updates, responsibilities included testing and calling attention to any errors or inefficiencies in process.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Spearheaded the process of initial client setup, ensuring no delay in the invoicing and payment process.
- Collaborated with cross-functional teams to optimize billing practices and reduce discrepancies.
- Assisted Sales Operations team in contract reviews, identifying potential risks or inconsistencies related to revenue recognition.
- Collaborated closely with IT department to implement system enhancements that improved overall efficiency in the finance department.
- Trained peers on best practices and organizational procedures, fostering a positive work environment and high-quality output from team members.
Bamboo HealthLouisville, KY
Billing Staff Accountant
02.2022 - 08.2023
Job overview
- Reviewing customer database of over four thousand contracts to ensure SaaS billing and revenue reporting is accurate and executed in a timely manner within a high volume, high-growth organization.
- Utilizing NetSuite, Salesforce and Microsoft Excel functions to promote billing efficiency with high attention to detail, guaranteeing the customer relationship remains positive.
- Increasing collections efforts across all customer accounts, successfully assisting in bringing >90 day balance to the lowest dollar amount in company history.
- Managing main customer payment account and performing reconciliations on large-volume accounts.
- Performing ad hoc annual audit requests.
- Provided training to new billing staff, sharing best practices and assisting with their onboarding process.
- Collaborated with sales teams to ensure proper pricing structures were in place, resulting in fewer discrepancies on invoices.
Black Jewell LLCColumbus, IN
Staff Accountant
08.2019 - 02.2022
Job overview
- Served as sole collector on past due accounts: Recovered $70k in delinquent accounts; cleared nearly 70% of total outstanding balance up from 38% when beginning role.
- Completed the entire Accounts Payable and Accounts Receivable life cycle; researching payment discrepancies and reconciling all customer accounts.
- Acted as inventory and production reports manager, utilizing internal data to make crucial business decisions daily.
- Assisted in month end activities as assigned.
Rose Acre FarmsSeymour, IN
Accounts Receivable Clerk
01.2015 - 08.2019
Job overview
- Served as key collector on past due accounts: Recovered $80k in delinquent accounts; cleared 10% of outstanding balance.
- Utilized superb problem-solving skills to research payment discrepancies and reconcile large-volume customer accounts.
- Acted as project manager on large account automation, establishing internal control procedures.
- Established core training program for new clerks and acted as point of contact for questions.
Rose Acre FarmsSeymour, IN
Customer Service Representative
03.2012 - 01.2015
Job overview
- Worked to retain clients through customer-focused sales with a top food producer in the United States.
- Coordinated with logistics staff to ensure timely delivery based on customer needs.
- Maintained inventory records according to company standard operating procedure.
- Partnered with website design team and provided feedback on web design to include graphic design aesthetic and accurate company information.
Estep & Company, IncColumbus, IN
Catering Sales Assistant
03.2010 - 03.2012
Job overview
- Utilized excellent written and verbal communication skills to meet unique customer expectations, increasing customer sales by 20%.
- Solicited feedback from customers regarding their catering experience; generated sales and repeat business through follow-up communication.
- Analyzed sales data on a daily and weekly basis using Microsoft Excel.
- Created marketing materials using Microsoft Publisher.
Education
Indiana State UniversityTerre Haute, Indiana
Bachelor of Science from Communication Studies, Marketing
08.2007
Skills
- Month-End Closing Procedures
- Account Reconciliations
- GAAP Accounting Practices
- NetSuite and SalesForce experience
- Microsoft Office
- Results Orientation
- Accounts Payable and Receivable
- Attention to Detail
- Critical Thinking and Analysis
- Effective and Professional Communication
Timeline
Revenue Accountant
Hanover Research
08.2023 - Current
Billing Staff Accountant
Bamboo Health
02.2022 - 08.2023
Staff Accountant
Black Jewell LLC
08.2019 - 02.2022
Accounts Receivable Clerk
Rose Acre Farms
01.2015 - 08.2019
Customer Service Representative
Rose Acre Farms
03.2012 - 01.2015
Catering Sales Assistant
Estep & Company, Inc
03.2010 - 03.2012
Indiana State University
Bachelor of Science from Communication Studies, Marketing
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