Looking to join a company of high integrity that respects all humankind, in order to thrive and be an excellent contributor for success.
Overview
30
30
years of professional experience
Work History
Ghost Writer/Editor
01.2019 - Current
Working on autobiography for 96yr old Norwegian woman
Translate, research and type up all notes, including photo insertion and organization to eventually binding and presentation
Organized material to research and complete writing tasks
Completed thorough research into assigned topics
Translated technical terminology and jargon into plain, clear language
Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content
Incorporated review comments and corrections into existing documentation
Caregiver/House Manager
01.2017 - Current
Caregiver to father with cancer, taking over all fiduciary responsibilities, including tax preparation, investments, payment obligations and all other expenses.
Managed day-to-day operation of home to comply with regulations and agency standards
Formulated and oversaw housekeeping budget to manage expenditures and control expenses
Oversaw budget to manage expenditures and control costs
Casino Table Games Dealer
WEST COAST ENTERTAINMENT
10.2013 - 01.2019
Provided lasting memories and excellent fun for fundraisers and corporate parties by effectively dealing table games
Math skills nearly impeccable
Excellent customer service.
Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Inspected table games and equipment to confirm proper function.
Fiscal Specialist
KING COUNTY FINANCE
11.2016 - 05.2018
Processed and reconciled payments received by King County Treasury and accurately prepared and sent electronic deposits to bank while accurately entering account payment data to property tax system used by treasury
Managed incoming and outgoing tax statements and other communications
Verified accuracy of tax payments for processing and posting to accounts, identified and corrected errors in payment calculations, researched discrepancies and prepared refunds
Trained and directed temporary staff in processing of payments
Building Manager
CLOUSTON PROPERTIES
09.2013 - 10.2015
Provided property management, maintenance and grounds keeping while keeping costs at minimum
Responsibilities included leasing homes and collecting rents, housekeeping, apartment turns, plumbing, electrical work, landscaping, and superior customer service
Effectively handled situations, such as all building lock change due to burglary
Performed all duties to keep 94 year old building running smoothly, with no staff and nominal budget to work with
Acquired and hired contractors when necessary
Increased owner rental income by $5,000 or 20% in just two years.
Project Coordinator
CBRE -MICROSOFT, Elwood Staffing
07.2012 - 03.2013
Provided support through creation and maintenance of various projects, with special emphasis on Performance Management System for Real Estate & Facilities Integrator team
Assisted with initiation of new ROB (Rhythm of Business) tool system, MS Planner
Created training correspondence for 360 Survey and Project Insight
Assisted with transition from MSPKC to Project lnsight, comparing, analyzing and entering data in order to match two systems before MSPKC is phased out
Created and entered purchase order data in Project lnsight
Assisted with Playbook (operating manual) development for RE&F Integrator teams
Updated the appropriate SharePoint websites as needed
Assisted with uploading over 3,000 A/P documents to electronic filing portal for the Lease Administration team
Utilized Access for utility data input for all Microsoft data centers worldwide to analyze Carbon Footprint for the good of the environment.
Professional Scorer
PEARSON EDUCATION NORTH AMERICA, Apple
03.2012 - 04.2012
Evaluated student responses to subject-related open-ended questions according to customer supplied scoring guide
Needed very high level of integrity and emotional discipline to grade papers without bias.
Leasing Agent
PINNACLE PROPERTIES
06.2011 - 12.2011
Assisted with management of 3 properties, commercial and residential
Demonstrated strong ability to build trusting relationships with residents, vendors and management
Effectively increased rents up 20%, improved community curb appeal and improved resident communication.
Leasing Consultant
BRE PROPERTIES, INC
10.2007 - 02.2009
Attracted prospective residents through sales and marketing campaigns, which included greeting callers, follow-up with guest and visitor inquiries, and touring and showcasing community advantages and amenities.
Retail Development Coordinator
COINSTAR, INC
03.1998 - 05.2001
Analyzed and compiled sales and performance reports for key clients
Interfaced with programmers and created databases and innovative presentation materials for national sales team- Designed, negotiated and managed production of promotional gifts for distribution to clients
Assisted sales team in execution of client contracts
Coordinated travel, conference and leisure arrangements for sales team
Created new style of reporting utilizing graphics, to clients, and presented and trained sales team as necessary
Sales and marketing administrative assistant before promotion
Provided full administrative support for sales managers and national sales team, which was comprised of twelve account executives handling over 3,000 clients
Created new position and promoted in I year.
Generated accounting and financial reports, charts and forecasts
Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones
Created brochures, invitations, cards and other event and marketing materials
Managed 9 individual projects simultaneously for product lifecycle development
Processed contributions and sent out acknowledgments
Tour Inventory Specialist
HOLLAND AMERICA LINE, WESTOURS
04.1994 - 03.1998
Responsible for negotiation, execution and fulfillment of contracts with hotels
Reported on sales and year-end results for presentation to groups of 5-15 executives
Performed light programming within company databases
Budgeted and performed room inventory forecasting for hotel room bookings with 85-95% utilization rate
Acted as temporary supervisor for 7-person department while supervisor was out on leave from
Performed data entry and completed proper paperwork
Recorded information, shortages, and discrepancies to keep records current and accurate
Monitored and adjusted inventory levels to meet customer needs and demands
Developed inventory reports to provide management with comprehensive data on inventory levels
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
Analyzed inventory trends to identify and prepare for potential issues and discrepancies
Education
Various
8.2023
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION, Travel Industry Management
HAWAII PACIFIC UNIVERSITY
HONOLULU, HI
6.1993
Skills
Strong organizational, administrative and analytical skills
Excellent data entry skills
Strong accounting background including budgets, accounts receivables and reconciliation
Service oriented with excellent communication and interpersonal skills
Strong technical aptitude; extensive knowledge of database management, internet and social networking, HTML, SQL, Intuit QuickBooks and ADOBE Publisher
Experienced in MS Word, Excel, Access, PowerPoint, Outlook, Visio, MSPKC, Project Insight (PI) and SharePoint
Timeline
Ghost Writer/Editor
01.2019 - Current
Caregiver/House Manager
01.2017 - Current
Fiscal Specialist
KING COUNTY FINANCE
11.2016 - 05.2018
Casino Table Games Dealer
WEST COAST ENTERTAINMENT
10.2013 - 01.2019
Building Manager
CLOUSTON PROPERTIES
09.2013 - 10.2015
Project Coordinator
CBRE -MICROSOFT, Elwood Staffing
07.2012 - 03.2013
Professional Scorer
PEARSON EDUCATION NORTH AMERICA, Apple
03.2012 - 04.2012
Leasing Agent
PINNACLE PROPERTIES
06.2011 - 12.2011
Leasing Consultant
BRE PROPERTIES, INC
10.2007 - 02.2009
Retail Development Coordinator
COINSTAR, INC
03.1998 - 05.2001
Tour Inventory Specialist
HOLLAND AMERICA LINE, WESTOURS
04.1994 - 03.1998
Various
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION, Travel Industry Management