Brittanni Tobon
Port Saint Lucie,FL
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Receptionist
Midway Specialty Care Center
06.2019 - Current
- Answer telephones and direct calls to appropriate staff
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
- Receive and route messages or documents, such as laboratory results, to appropriate staff
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer
- Transmit correspondence or medical records by mail, e-mail, or fax
- Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies
- Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
Server
Bonefish Mac's
04.2021 - 04.2022
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Collect payments from customers
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Take orders from patrons for food or beverages
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
- Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine
- Clean tables or counters after patrons have finished dining
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
- Explain how various menu items are prepared, describing ingredients and cooking methods
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom
- Garnish and decorate dishes in preparation for serving
- Fill salt, pepper, sugar, cream, condiment, and napkin containers
Lab assistant
FG Stuart
03.2021 - 07.2021
- Conduct blood tests for transfusion purposes and perform blood counts
- Set up, maintain, calibrate, clean, and test sterility of medical laboratory equipment
- Analyze the results of tests or experiments to ensure conformity to specifications, using special mechanical or electrical devices
- Collect blood or tissue samples from patients, observing principles of asepsis to obtain blood sample
Phlebotomist
FG Stuart
03.2021 - 06.2021
- Collect fluid or tissue samples, using appropriate collection procedures
- Dispose of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies
- Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies
- Document route of specimens from collection to laboratory analysis and diagnosis
- Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods
- Draw blood from capillaries by dermal puncture, such as heel or finger stick methods
- Match laboratory requisition forms to specimen tubes
Receptionist
Flordia Department Of Health
09.2017 - 06.2019
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- Transmit information or documents to customers, using computer, mail, or facsimile machine
- Hear and resolve complaints from customers or the public
- File and maintain records
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided
- Schedule appointments and maintain and update appointment calendars
- Receive payment and record receipts for services
- Take orders for merchandise or materials and send them to the proper departments to be filled
- Schedule space or equipment for special programs and prepare lists of participants
Clerk
Flordia Department of Health
12.2015 - 09.2017
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
- Answer telephones, direct calls, and take messages
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
- Compute, record, and proofread data and other information, such as records or reports
- Complete work schedules, manage calendars, and arrange appointments
- Deliver messages and run errands
- Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions
- Process and prepare documents, such as business or government forms and expense reports
- Make travel arrangements for office personnel
- Train other staff members to perform work activities, such as using computer applications
Education
Indian River State College
Fort Pierce, FL05.2023
Skills
- Spanish-Speaking
- Reading
- Writing
- EMR Management
- Data Keeping
- Organization skills
- Time Management
- HIPAA Compliance
- Customer Service
- Medical terminology knowledge
Certification
BLS
Timeline
Server
Bonefish Mac's
04.2021 - 04.2022
Lab assistant
FG Stuart
03.2021 - 07.2021
Phlebotomist
FG Stuart
03.2021 - 06.2021
Receptionist
Midway Specialty Care Center
06.2019 - Current
Receptionist
Flordia Department Of Health
09.2017 - 06.2019
Clerk
Flordia Department of Health
12.2015 - 09.2017
Indian River State College
BLS
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