Overview
Work History
Education
Skills
Timeline
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Brittanny Frassetto

Palm Beach Gardens,FL

Overview

11
11
years of professional experience

Work History

Waitress

Utiki Beach
11.2020 - Current
  • Demonstrated excellent customer service skills while working in a fast-paced environment.
  • Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
  • Managed multiple tasks simultaneously while maintaining high quality standards of service.

Administrative Assistant

Lickstein Plastic Surgery
02.2022 - 10.2022
  • Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
  • Boosted company image by providing friendly, professional, and timely assistance to all patients and visitors.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Athletic Trainer

Hard Exercise Works
11.2020 - 11.2021
  • Enhanced athlete performance by developing and implementing individualized training programs.
  • Collaborated with coaching staff to optimize athletes'' training schedules and workload balance.
  • Improved athletic facilities with regular maintenance checks and equipment updates as needed.

Bartender

Thirsty Turtle
03.2013 - 11.2020
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Education

Bachelor of Science - Healthcare Administration

Florida Atlantic University
Boca Raton, FL
12.2021

Skills

  • Teamwork, leadership, and communication
  • Customer service
  • Microsoft word, excel, and power point

Timeline

Administrative Assistant

Lickstein Plastic Surgery
02.2022 - 10.2022

Waitress

Utiki Beach
11.2020 - Current

Athletic Trainer

Hard Exercise Works
11.2020 - 11.2021

Bartender

Thirsty Turtle
03.2013 - 11.2020

Bachelor of Science - Healthcare Administration

Florida Atlantic University

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Brittanny Frassetto