Brittanny Frassetto
Palm Beach Gardens,FL
Overview
11
11
years of professional experience
Work History
Waitress
Utiki Beach
11.2020 - Current
- Demonstrated excellent customer service skills while working in a fast-paced environment.
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
- Managed multiple tasks simultaneously while maintaining high quality standards of service.
Administrative Assistant
Lickstein Plastic Surgery
02.2022 - 10.2022
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Boosted company image by providing friendly, professional, and timely assistance to all patients and visitors.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Athletic Trainer
Hard Exercise Works
11.2020 - 11.2021
- Enhanced athlete performance by developing and implementing individualized training programs.
- Collaborated with coaching staff to optimize athletes'' training schedules and workload balance.
- Improved athletic facilities with regular maintenance checks and equipment updates as needed.
Bartender
Thirsty Turtle
03.2013 - 11.2020
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Bachelor of Science - Healthcare Administration
Florida Atlantic University
Boca Raton, FL12.2021
Skills
- Teamwork, leadership, and communication
- Customer service
- Microsoft word, excel, and power point
Timeline
Administrative Assistant
Lickstein Plastic Surgery
02.2022 - 10.2022
Waitress
Utiki Beach
11.2020 - Current
Athletic Trainer
Hard Exercise Works
11.2020 - 11.2021
Bartender
Thirsty Turtle
03.2013 - 11.2020
Bachelor of Science - Healthcare Administration
Florida Atlantic University