Brittanny Waye
Summary
Accomplished professional with strong understanding of payroll procedures, tax regulations and benefits administration. Proficient in using multiple payroll software programs with knack for quickly learning new systems. Highly organized, detail-oriented, and efficient at work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to procure and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Sr Payroll Specialist
The Morse Group
11.2019 - Current
- Applied knowledge of regulations, employment law, and tax code to keep operations in compliance with applicable standards.
- Reviewed time records for 400+ employees to verify accuracy of information.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Investigated payroll variances and employee claims to resolve discrepancies.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Processed new hire paperwork and documents.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Processed garnishments from creditors or government agencies to meet legal requirements of deducting money from employees' paychecks to pay off debts.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
- Supported CFO with special projects and additional job duties.
- Worked with CFO and other payroll teammates to implement AL Mobile Time Application to capture payroll data from the field.
- AL Mobile then interfaced with the accounting system to bring hours over to process payment.
- This transition saved 40+ hours per week in Data entry.
- Worked with AL Mobile to iron out any changes that were need, to line up with our processes seamlessly.
- Created a Payroll specific Step by Step instructions and trained the other payroll team members to use.
- Set up and facilitated roll out and training to field and project managers, for Electrical division and dry wall, carpenters, and painters division of company.
- Implemented new Union reporting to move from a manuel process to a file upload for added accuracy, and time management.
- Set up and ensured processing of new FederaL and State guidelines for certified and publicly funded projects.
Assistant Accountant
Mechanical Inc
08.2016 - 05.2019
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Verified timekeeping records and handled any discrepancies with employees.
- Processed new hire paperwork and documents.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained complete documentation and records of all purchasing activities.
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Compiled processed and issued on time payments for monthly union reporting.
- Gathered all requested documents and compiled in an organized manner for Union audits.
- Maintained compliance by adhering to current tax laws and regulations.
- compiled and issued employee tax documents
- Created and updated regular inventory reports and records.
- Analyzed inventory data to identify and address stock discrepancies.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Developed and maintained project documentation for reliable records.
- Generated weekly and monthly status reports for helpful progress tracking.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
Financial Specialist Senior
Wisconsin Department Of Corrections
01.2014 - 07.2016
- Process accounts payable for the institution, verifying that the invoices are accurate and that services or merchandise has been received
- Process incoming payables for deposit ensuring correct disbursement to accounts
- Created process for logging and storing and shipping youth personal belongings
- Process youth canteen orders
- Process youth disbursements.(restitution, victim witness surcharge, institution restitution)
- Special project of organizing hotel rooms as needed for the institution for approximately 140 different state employees, along with tracking expenses for the current investigation
- Process incoming youth monies, applying to accounts and preparing for deposit
- Maintain, Sell and balance employee sales of deli line and institutional meals
- Bill and track monthly statement and payments to counties and states for youth housed at facility
- worked with state task force to implement and train new accounting program.
- Train employees on using the state PeopleSoft system for travel expense reimbursement
- Track and report on sales tax collected on a monthly bases
- Track institution expenditure for youth food, Moved this from using a manual paper tracking to an online spreadsheet for tracking
- Answered phone calls from youth family members in regards to proper procedures for sending items and funds to youth
- Worked with families on questions or concerns regarding youth personal belongings or accounts.
- Maintained computer and physical filing systems.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Assisted with hiring process and training of new employees.
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
AmeriCorps Volunteer Coordinator
Americorps Vista - Volunteers In Service To America
11.2012 - 01.2014
- Planned events for the volunteers and youth to learn and socialize.
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
- Created volunteer handbook to provide information on volunteer roles, responsibilities and expectations.
- Established and maintained online portal to post volunteer opportunities and facilitate volunteer registration.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered stipend for staff.
- Managed program budget.
- Set up and ran multiple training sessions on various topics, including working with incarcerated youth, basic computer skills, conflict resolution.
- Managed and tracked volunteer hours and progress to support accurate documentation.
Store Manager
Spirit Halloween
08.2012 - 11.2012
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed all hiring, training and mentoring new staff members.
- Trained and store employees on loss control and prevention measures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Customer Service / Apparel Manager
Shopko
08.2005 - 08.2012
- Handle all aspects of customer interactions with store via multiple medias, including in person, by phone and through email
- Ensuring that all customer concerns are handled professionally and to customer satisfaction
- Handle all aspects of hiring, reviewing resumes, interviewing, processing pre-employment checks, and all new hire paperwork and orientations
- Managed 25+ employees in all aspects of daily duties
- Delegating responsibilities adjusting as needed to enhance customer experience
- Enhanced employee performance and attendance through daily mentoring, one-on-one discussions and motivational strategies
- Wrote yearly employee reviews and daily communications on teammate feedback
- Reviewed daily reports utilizing Data Warehouse reports, to analyze for improved sales, customer satisfaction and employee productivity
- Organized and posted weekly schedules using People Soft program to enhance customer satisfaction and distribute workloads
- Maintained all store personnel records, and business retention needs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Private Investigation Assistant / Front Desk Lead
Stewart and Associates
02.2002 - 08.2005
- Ran background checks and employee checks for clients
- Processed paperwork for process servers and invoice
- Submit requests and pull hard files at local and area Court houses.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Produced professional reports outlining findings of cases, expenses incurred and any important incidents.
- Investigated individuals claiming disability to identify and document fraud.
- Received papers to be served from attorneys, court clerks and magistrates and printed out papers.
- Provided proof of service in form of affidavit.
- Thoroughly researched court records such as criminal cases, foreclosures and probate estates.
- Researched defendants' schedules, social media and analyzed personal records to locate defendants.
- Obtained background check data on characters, financial statuses and personal histories.
- Documented information and submitted detailed reports.
- Reviewed and analyzed detailed records.
- Conducted comprehensive interviews with subjects, employers, associates, references and other individuals.
- Traveled to near and far places required for collecting specific information.
Point of Sales Analyst / Customer Service Group Leader
Newell Window Furnishings
11.1994 - 01.2002
- As point of Sale Analyst I tracked product sales at the retail level for company's top four retail customers
- Analyzed reports to understand market trends
- Worked closely with Marketing, Sales, and Forecasting to enhance customer's experience with company
- Put together presentations on sales numbers for meetings with customers and reported out sales trends
- Created MS Access files from the Customer EDI files and ran through Macros I created to stream line and Create presentable reports of the data.
- Worked with our retail Customers and IT Department to developed consistent reporting from customers to receive there consumer sales data.
- Promoted to new postilion of Point of Sale Analyst
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Conferred with senior management to handle and correct disciplinary or knowledge issues.
- Coached new team members on service techniques and provided scoring through quality assurance program.
- Maintained logs on employee sick time, vacation, overtime, and scheduling
- Wrote employee reviews, as well as promotions and corrective action memos
- Reviewed performance information with individual team members to enhance or improve performance
- Ran Phone DR Seminars for entire Customer Service Department of approximately 60 representatives
- Monitored phone calls and developed reports to ensure customer satisfaction
- Represented company and customer service at sales meeting, trade shows, and customer presentations. in United States and Canada.
- Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
- started with Newell as a Customer Service Representative
Education
Accounting
Rockford Business
Rockford, ILBusiness Management / Leadership
Highland Community College
Freeport, ILSkills
- MS Office (10 years)
- Customer Service (10 years)
- Management (10 years)
- Accounting (10 years)
- Excel
- Data Entry
- Payroll
- Typing
- Oracle
- Data Warehouse
- PeopleSoft
- Procurement
- Documentation Expertise
- Due Diligence
- Regulatory Compliance
- Recordkeeping Requirements
- Reporting Expertise
- Recordkeeping Skills
- Proficient in MS Office
- Mathematics
- Compliance Understanding
- Documentation Requirements
- Bi-Weekly Payroll Processing
- Processing Garnishments
- Time Sheet Review
- Data Imports
- Ten-Key Operator
- Tax Law Knowledge
- New Hire Processing
- Data Auditing Assistance
- Data Reconciliation
- General Ledger Posting
- Journal Entry Preparation
- Payroll Administration
- Integrated Accounting Systems
- Processing Wage Withholding Orders
- Check Writing
- Project Management
- Transaction Review
- Exceptionally Organized
- Excellent Writing Skills
- Collaborative Team Member
- Forecasting
- Payroll Administration Experience
- Billing
- Accounts Payable
- Record-Keeping
- Report Preparation
- Spreadsheet Creation
- Exceptional Microsoft Excel Skills
- Employee File Maintenance
- Payroll Processing
- ADP
- Employee Relations
- Financial Reports
- Telephone and Email Etiquette
- Accounts Receivable
- Audit Support
- Diplomatic
- Fixed Asset Depreciation
- Persuasive Communicator
- Meeting Deadlines
- Policy Adherence
- Interpersonal and Written Communication
Certification
- First Aid Certification
- CPR Certification
- Resident Care, WI
Licenses
Resident Care, WI
Timeline
Sr Payroll Specialist
The Morse Group
11.2019 - Current
Assistant Accountant
Mechanical Inc
08.2016 - 05.2019
Financial Specialist Senior
Wisconsin Department Of Corrections
01.2014 - 07.2016
AmeriCorps Volunteer Coordinator
Americorps Vista - Volunteers In Service To America
11.2012 - 01.2014
Store Manager
Spirit Halloween
08.2012 - 11.2012
Customer Service / Apparel Manager
Shopko
08.2005 - 08.2012
Private Investigation Assistant / Front Desk Lead
Stewart and Associates
02.2002 - 08.2005
Point of Sales Analyst / Customer Service Group Leader
Newell Window Furnishings
11.1994 - 01.2002
Accounting
Rockford Business
Business Management / Leadership
Highland Community College
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