Brittany Adams

• Enhanced patient satisfaction by streamlining appointment scheduling and managing insurance claims.
• Increased office efficiency by implementing a new electronic records management system for seamless data access.
• Reduced wait times for patients through effective coordination of staff schedules and resource allocation.
• Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
• Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
• Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.

• Enhanced patient satisfaction by efficiently coordinating treatment plans and scheduling appointments.
• Streamlined communication between patients, providers, and insurance companies for seamless treatment processes.
• Ensured accurate documentation of treatment plans by meticulously reviewing patient records and collaborating with healthcare teams.
• Reduced wait times for patients by effectively managing schedules and optimizing appointment allocation.

• Trained new hires on procedures and protocols of practice.
• Creating treatment plans and scheduling treatment.
• Explained treatment procedures and instructed patients on home care guidelines.
• Supported dentists during procedures, assisting dental fillings, permanent, and fabrication of temporary crowns/bridge, root canal treatment, single implant and full mouth restoration surgery, and prosthesis.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Scheduled appointments for new and existing patients, factoring in provider availability and scheduling loads.

• Experience in Trios, SprintRay printing, Fotana laser dental treatment

• Confirming and filling schedule.
• Verifying insurance and utilizing patients benefits to fullest
• Streamlined appointment scheduling and billing processes, improving overall office efficiency.