BRITTANY Adegbenro
Houston,TX
Summary
To obtain a professional career with a growth-oriented company that will capitalize on my skills and abilities while continuously developing others relevant to the past, present, and future. A committed individual with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
WAREHOUSE LEAD
Amazon
Katy, TX
11.2023 - Current
- Coordinated daily operations within the warehouse, including receiving, picking, packing, shipping, and returns processing.
- Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
- Facilitated communication between managers and staff regarding operational procedures and policies.
- Provided feedback on improvement opportunities within the warehouse environment.
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
HEALTHCARE SPECIALIST
Alight
The Woodlands, TX
08.2020 - 06.2022
- Optimized efficiency within the organization by leveraging my expertise
- Evaluated organizational requirements and recommended appropriate technical solutions, resulting in successful fulfillment of objectives
- Dedicated to optimizing Health Benefits and promoting employee welfare.
- Providing assistance with inquiries and facilitating enrollment for team members in relevant Health Services
- Processed open enrollment and Qualifying Life Events
- Provided assistance to members regarding their benefit inquiries through inbound calls
- Handle complex calls
- Analyzed data pertaining to deductibles, claim status, and providers
- Provided accurate assistance with Medicare and Medicaid inquiries
- Provide excellent customer service and demonstrate a passion for helping others
ADMINISTRATIVE ASSISTANT
COC TRUCKING
01.2016 - 08.2020
- Provides job candidates by screening, interviewing, and testing applicants; notifying existing staff of internal opportunities; maintaining personnel records; obtaining temporary staff from agencies
- Pays employees by calculating pay; distributing checks; maintaining records completion; verifying submission; notifying employees of approvals
- Provide administrative support to the department as required
- Establish and maintain complete and accurate filing systems as needed
- This will include, but not be limed to attendance records/ transfers, expense reports, customer complaints/ requests, vendor/ supplier contract information, purchase orders, projects, budgets, travel schedules, etc
- Create and distribute correspondence (memos, letters, presentations, etc.)
- Arrange travel accommodations
- Answer telephone calls and take messages
- Open and distribute incoming mail
- Copy and fax as needed
- Prepare express mail as needed
- Other administrative/ secretarial duties as required
- Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications, and merit increases, tracking vacation, sick, and personal time
- Orients new employees by providing orientation information packets; reviewing company policies; gathering withholding and other payroll information; explaining and obtaining signatures for benefit programs
- Document human resources actions by completing forms, reports, logs, and records using Microsoft word, excel, and many others
ACCOUNT SPECIALIST
VANTIV
02.2011 - 04.2016
- Prepare work to be processed by gathering, sorting, organizing, and recording data,
- Information, and documents
- Contact members and or clients on all levels and negotiate the best plans for their accounts
- Process loans and verify documents for clients who meet the requirements
- Make appropriate phone calls and send out emails with reminders of payment
- Completes enrollments by analyzing and auditing documents, tapes, and transmissions, researching and resolving processing problems
- Completes conversion mailings by coordinating requirements and developing plans
- Provides information by collecting, analyzing, and summarizing information, and responding to requests
- Resolves complaints by investigating issues and composing responses, referring non-standard complaints and potential lawsuits to legal or government affairs departments
- Maintains quality service by monitoring standards and advising the supervisor of potential problems
- Set up banking products to expand their business
- Prepares reports by collecting and analyzing information
- Updates job knowledge by participating in educational opportunities
- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
PRE-SCHOOL TEACHER
FALL BROOK COMMUNITY DEVELOPMENT CENTER
08.2006 - 06.2010
- Stimulated children's emotional, intellectual, and social growth by developing and directing educational programs and activities tailored to assigned classes
- Provide a safe environment by maintaining orderly, clean, and appealing facilities, removing known safety hazards
- Motivated children by providing interactive activities
- Maximizes profitability and enrollment in the school-age program
- Ensures accuracy and timely collection of tuition by company policies and procedures
- Maintains accurate financial accounting of the school age and summer camp operations and protects the company’s monetary assets
- Maintained the development of children’s self-control by utilizing classroom management and modeling techniques
- Encouraged consistency of service by maintaining communications with parents and staff.
Education
Bachelor of Arts - Special Education and Elementary Education (Dual Licensure, Business Administration
Western Governors University
06.2023
various coursework - Special Education
LONE STAR COLLEGE
01.2009
DIPLOMA -
WESTFIELD HIGH SCHOOL
05.2008
Skills
- Sales Oversight
- Communication Skills
- Compliance Management
- Policyholder Communication
- Financial Needs Assessment
Timeline
WAREHOUSE LEAD
Amazon
11.2023 - Current
HEALTHCARE SPECIALIST
Alight
08.2020 - 06.2022
ADMINISTRATIVE ASSISTANT
COC TRUCKING
01.2016 - 08.2020
ACCOUNT SPECIALIST
VANTIV
02.2011 - 04.2016
PRE-SCHOOL TEACHER
FALL BROOK COMMUNITY DEVELOPMENT CENTER
08.2006 - 06.2010
Bachelor of Arts - Special Education and Elementary Education (Dual Licensure, Business Administration
Western Governors University
various coursework - Special Education
LONE STAR COLLEGE
DIPLOMA -
WESTFIELD HIGH SCHOOL
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