As a Shift Leader at Wing Stop, I excelled in customer service management and cash handling, consistently exceeding customer expectations and meeting service goals. My positive attitude and problem-solving skills led to a safe, efficient workplace.
Overview
3
3
years of professional experience
Work History
Shift Leader
Wing Stop
05.2021 - 10.2024
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions.
Oversaw daily checkouts.
Met customer service goals and exceeded customer expectations.
Resolved customer complaints and maintained clean and tidy checkout area.
Counted money in drawers at beginning and end of each shift.