Brittany Alexander
Edinburg
Summary
Dedicated employee with proven customer service skills, adept at multitasking and managing time effectively. Committed to delivering positive experiences for every customer while embracing new challenges. Strong work ethic and adaptability, complemented by exceptional interpersonal skills. Capable of working independently and quickly mastering new tasks.
Overview
11
11
years of professional experience
Work History
Gardener
Waugh's Nursery
Pharr
08.2025 - Current
- Maintained garden beds through regular weeding, mulching, and watering to promote healthy plant growth.
- Monitored plant health and applied fertilizers and pesticides to ensure optimal growth and disease prevention.
- Operated landscaping equipment for planting and maintenance tasks.
- Guided customers in plant selection and provided gardening advice to enhance their gardening experience.
- Educated community members on sustainable gardening practices and techniques.
- Collaborated with local organizations to promote community gardening initiatives.
Sales Associate
Good Times LLC
McAllen
02.2025 - 10.2025
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Contributed to store goals by actively upselling products and suggesting complementary items, enhancing overall sales performance
- Collaborated with team members to create visually appealing merchandise displays, driving increased foot traffic and sales
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
- Assisted in inventory management by conducting regular stock checks and restocking shelves.
- Maintained clean and organized work environment to improve customer shopping experience
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
Cleaner/Janitor
Mactown Fitness
McAllen
10.2022 - 03.2025
- Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
- Ensured cleanliness and sanitation of restrooms through regular disinfection of surfaces and timely replenishment of supplies
- Managed waste disposal processes to align with company policies and regulations, contributing to a safe environment
- Maintained inventory of cleaning supplies and equipment, promptly addressing shortages or malfunctions to ensure operational readiness
- Conducted regular inspections to identify areas requiring additional attention or repairs
Environmental Services
Doctors Hospital At Renaissance
McAllen
06.2021 - 10.2022
- Adhered to strict confidentiality guidelines when handling sensitive information or accessing restricted areas
- Demonstrated professionalism in interactions with employees, visitors, and clients to foster a respectful environment
- Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
- Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
- Executed waste disposal according to company policies and procedures to ensure compliance and safety
- Coordinated with team members to streamline cleaning schedules for improved operational efficiency
- Maintained cleanliness and sanitation standards in assigned areas, including patient rooms, offices, restrooms, and common areas
- Followed established protocols for handling biohazardous waste materials to ensure safety and compliance with regulations
- Adhered to infection control policies and procedures while performing cleaning duties
Front Desk/Medical Assistant
Team Work Ready
McAllen
05.2015 - 10.2016
- Greeted and checked in guests, ensuring a positive first impression and providing exceptional customer service
- Managed high volume of incoming calls, directing inquiries to appropriate departments for prompt resolution
- Maintained organized front desk area, managing guest reservations, handling mail and packages, and coordinating with housekeeping to ensure room availability
- Scheduled patient appointments, coordinating with therapists to enhance scheduling efficiency
- Collaborated with interdisciplinary healthcare team members to ensure coordinated care for patients
- Assisted physical therapists in providing patient care and treatment, ensuring a smooth workflow
- Provided individualized physical therapy treatments to patients with various musculoskeletal and neurological conditions
- Prepared treatment areas for patients by setting up equipment and ensuring cleanliness and organization
- Monitored patient progress during therapy sessions, documenting observations accurately in patient records
Education
Trade school - Medical assistant
Southern Careers Institute
Pharr, TX03-2015
High school diploma -
Economedes High School
Edinburg, TX06-2014
Skills
- Customer service
- Customer guidance
- Community engagement
- Time management
- Phone etiquette
- Communication skills
- Conflict resolution
- Relationship building
- POS
Timeline
Gardener
Waugh's Nursery
08.2025 - Current
Sales Associate
Good Times LLC
02.2025 - 10.2025
Cleaner/Janitor
Mactown Fitness
10.2022 - 03.2025
Environmental Services
Doctors Hospital At Renaissance
06.2021 - 10.2022
Front Desk/Medical Assistant
Team Work Ready
05.2015 - 10.2016
Trade school - Medical assistant
Southern Careers Institute
High school diploma -
Economedes High School