Store Director
Brookshire Brothers
Lufkin, TX
10/08/08 - Current
- Maintained a high level of customer service standards across all departments in the store.
- Monitored daily operations and staff performance, providing coaching and guidance when necessary.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Performed regular audits of store operations to identify any areas for improvement or cost reduction initiatives.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Maintained filing system for records, correspondence and other documents.
