Brittany Allen
Houston
Summary
Experienced HR leader with a track record of managing department operations, guiding teams, and strengthening employee engagement through a forward-thinking approach. Skilled communicator and problem solver with expertise in workforce strategy, policy integration, and performance improvement. Known for implementing initiatives that enhance morale, increase efficiency, and deliver measurable cost savings. Brings several years of progressive HR experience, with a focus on driving organizational growth and culture.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Resources Business Partner / HR Consultant
Higginbotham HR Services
Atlanta
08.2022 - 07.2025
- Implemented standardized HR processes across multi-location clients to drive consistency and compliance.
- Scaled a Greenfield startup from 20 to 300+ employees in under 60 days, establishing foundational HR programs, onboarding, and compliance systems.
- Advised leadership across 15+ client organizations on employee relations, workforce planning, and compliance, reducing risk exposure by 30%.
- Reduced employee grievances by 25% through proactive coaching, ER frameworks, and leadership upskilling.
- Conducted 50+ investigations (onsite & remote), maintaining neutrality and resolution within legal guidelines.
- Revamped onboarding workflows to improve new hire engagement and reduce ramp-up time by 35%.
- Optimized vendor selection for background checks and drug screening, improving compliance and turnaround by 40%.
- Led employee engagement and performance management initiatives that improved retention by up to 18%.
- Partnered with executives to design scalable HR infrastructure and policies tailored to rapid-growth environments.
- Delivered custom training modules on leadership, communication, and performance feedback.
Employee Services Business Partner
Ryder System, Inc.
Atlanta
07.2021 - 07.2022
- Served as primary HR liaison on a $21B client account; managed complex ER issues, payroll, and benefits.
- Supported the successful launch of a new operations facility, overseeing workforce planning and staffing.
- Drove HR efficiency by improving vendor coordination and internal collaboration across functional teams.
- Guided managers through performance management, corrective action, and investigations, resolving 95% of employee relations cases internally.
- Partnered with operations leadership to reduce turnover by 12% through targeted retention strategies.
- Delivered HR compliance training for managers and supervisors, increasing policy adherence by 20%.
- Collaborated with safety and operations teams to reduce workplace incidents by 10%.
HR Coordinator / HR Generalist / HR Manager
Imperial Company, LLC
Bossier City
05.2013 - 06.2021
- Promoted three times due to consistent performance in HR strategy, compliance, and people development.
- Spearheaded HRIS implementation, enhancing reporting accuracy and operational transparency.
- Managed full-cycle HR for a multi-location logistics business including recruiting, onboarding, training, and terminations.
- Oversaw recruitment, onboarding, and training programs that reduced time-to-fill by 25%.
- Built performance review process and coaching framework that improved manager effectiveness scores.
- Implemented FMLA/ADA processes, reducing compliance violations to zero.
- Partnered with leadership on organizational restructuring, improving operational efficiency and employee satisfaction.
Education
Master of Business Administration -
Louisiana State University
Bachelor of Science - Human Resources
Louisiana State University
Associate of Occupational Studies - Criminal Justice
McCann School of Business & Technology
Skills
- Strategic HR Planning
- Organizational Design & Development
- Leadership Coaching & Development
- Change Management
- Talent & Performance Management
- Multi-State Compliance (FMLA, EEO, OFCCP)
- HR Policy & Process Optimization
- Employee Relations & Investigations
- HRIS Implementation
- Vendor & PEO Management
- Workforce Analytics
- Onboarding & Engagement
- ATS/HR Tech Savvy
- ADP Workforce Now
- Workday
- Paycom
- Paylocity
- AllianceHCM
- Microsoft Office
- Zendesk
- ServiceNow
- AS400
- OKTA
- RingCentral
- G-Suite
- MyHRCounsel
- Microsoft Teams
Certification
SHRM-CP, Society for Human Resource Management Certified Professional
Timeline
Human Resources Business Partner / HR Consultant
Higginbotham HR Services
08.2022 - 07.2025
Employee Services Business Partner
Ryder System, Inc.
07.2021 - 07.2022
HR Coordinator / HR Generalist / HR Manager
Imperial Company, LLC
05.2013 - 06.2021
Master of Business Administration -
Louisiana State University
Bachelor of Science - Human Resources
Louisiana State University
Associate of Occupational Studies - Criminal Justice
McCann School of Business & Technology
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