Brittany Allen
Summary
Dynamic sales professional with a proven track record at AT&T, excelling in customer relations and strategic planning. Expert in driving business growth through relationship building and effective marketing strategies. Achieved high customer satisfaction by delivering exceptional service and training new staff, fostering a culture of excellence and collaboration.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Owner
EB Supply
03.2018 - Current
- Generated leads through proactive outreach and customer engagement strategies.
- Delivered product demonstrations, highlighting features and benefits to potential customers.
- Collaborated with team members to enhance sales strategies and improve customer experience.
- Resolved customer inquiries efficiently, ensuring high levels of satisfaction and retention.
- Analyzed market trends to identify opportunities for product promotions and upselling initiatives.
- Trained new sales representatives on processes, product knowledge, and effective selling techniques.
- Developed relationships with clients to foster loyalty and drive repeat business opportunities.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
Sales Professional
AT&T
03.2019 - 2019
- Generated leads through proactive outreach and customer engagement strategies.
- Delivered product demonstrations, highlighting features and benefits to potential customers.
- Collaborated with team members to enhance sales strategies and improve customer experience.
- Resolved customer inquiries efficiently, ensuring high levels of satisfaction and retention.
- Analyzed market trends to identify opportunities for product promotions and upselling initiatives.
- Trained new sales representatives on processes, product knowledge, and effective selling techniques.
- Developed relationships with clients to foster loyalty and drive repeat business opportunities.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
Sales Professional
Cox Communications
09.2007 - 08.2012
- Developed and maintained strong relationships with customers to drive sales performance.
- Executed product demonstrations and presentations to effectively showcase offerings.
- Collaborated with team members to achieve monthly sales targets and promote teamwork.
- Analyzed customer feedback to identify areas for product improvement and service enhancement.
- Utilized CRM software to track customer interactions and manage sales pipeline efficiently.
- Led team meetings to discuss performance metrics and strategize on sales approaches.
- Developed strategic sales plans for driving growth in key market segments, resulting in significant business expansion.
- Reached performance objectives and generated over $Number in sales.
Education
Bachelor of Science - Business Administration And Management
Southern Nazerene University
Bethany, OK2012
High School Diploma -
Westmoore High School
2003
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Operations management
- Strategic planning
- Marketing
- Staff hiring
- Business development
Certification
Apple Master 2018
Timeline
Sales Professional
AT&T
03.2019 - 2019
Owner
EB Supply
03.2018 - Current
Sales Professional
Cox Communications
09.2007 - 08.2012
Bachelor of Science - Business Administration And Management
Southern Nazerene University
High School Diploma -
Westmoore High School