Summary
Work History
Education
Skills
Timeline
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Brittany Allison

Brittany Allison

Houston,Texas

Summary

Bus Operator with over a decade of experience in public transportation, adept at optimizing operational efficiency and enhancing customer satisfaction. Demonstrates strong problem-solving abilities and community engagement skills, ensuring high levels of service and safety compliance. Poised to leverage extensive expertise in team collaboration and efficiency optimization in a new role.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Work History

Senior Sideloader Operator

City Of Houston
  • Authoritatively managing sideloader operations
  • Enthusiastically driving waste management initiatives
  • Achieved a 15% improvement in operational efficiency
  • Supporting team members in problem-solving
  • Contributing to the city's environmental sustainability goals
  • Eager to master new skills and contribute positively to team goals
  • Boosted team efficiency by optimizing sideloader workflow.

City Mail Carrier

United States Postal Service
  • Delivered mail and packages across the city efficiently
  • Ensured accurate sorting and distribution of correspondence
  • Maintained high customer satisfaction through timely service
  • Passionately engaged with community members to ensure their postal needs were met promptly
  • Championed customer service excellence, consistently receiving positive community feedback
  • Provided training to new staff on proper mail handling procedures.

Bus Operator

Metropolitan Transit Authority Of Harris County
  • Served as a Bus Operator at Metro Transit Authority, maintaining a punctual service record
  • Collaborated with team to ensure smooth operations and passenger satisfaction
  • Used analytical skills to optimize routes, improving efficiency
  • Contributed to a 15% increase in passenger satisfaction ratings
  • Mentored new drivers, enhancing team skills and reducing onboarding time
  • Maintained 100% compliance with safety regulations, ensuring passenger safety.

Education

Transportation -

Houston Community College

Diploma -

South East High School

Skills

  • Customer Service
  • Communication Skills
  • Leadership Skills
  • Problem Solving
  • Time Management
  • Computer Navigation
  • GPS
  • M's Office
  • Critical Thinker
  • Commercial Driving Experience
  • Driver Training
  • Vehicle Inspections
  • Public Transit Operations
  • Passenger Endorsement
  • School Bus Endorsement
  • Airbrakes Endorsement
  • Tanker Endorsement
  • Doubles & Triples
  • TWIC LICENSE

Timeline

Senior Sideloader Operator

City Of Houston

City Mail Carrier

United States Postal Service

Bus Operator

Metropolitan Transit Authority Of Harris County

Transportation -

Houston Community College

Diploma -

South East High School

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Brittany Allison