Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittany Anderson

Atkins,AR

Summary

Highly organized with dedication to promoting productivity and safety. Highly familiar with professional shipment processes with 10 years of experience. Proficient in technical writing, recordkeeping and interdepartmental coordination.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Laborer/ Tool Room Attendant

Guidant
03.2013 - Current
  • Maintained instruments and tools to help team complete job tasks quickly and with accurate outcomes.
  • Indexed locations of tools to facilitate quick retrievals from various shops.
  • Maintained instruments and tools to help team complete maintenance tasks quickly and with accurate outcomes.
  • Kept inventory of hand tools and gauges calibrated for use.
  • Monitored incoming and outgoing tools to track locations.
  • Unpacked, inspected and stored new tools according to crib plans.
  • Verified computer inventory against physical inventory and resolved discrepancies.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

Customer Care Representative

Asurion
Russellville, AR
12.2011 - 02.2013
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Logged call information and solutions provided into internal database.
  • Created customer profiles by answering questions and providing tailored experiences based on interests and agendas.

Pharmacy Technician

CVS Pharmacy
Belton, MO
12.2010 - 09.2011
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Entered and processed patients' prescriptions into internal system.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Collected co-payments or full payments from customers.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Counted, measured, and compounded medications following standard procedures.

Production Worker

Church & Dwight
Harrisonville , MO
01.2009 - 11.2010
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Conducted quality inspections of finished products and made minor repairs to meet project expectations.
  • Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
  • Reviewed job specifications to determine appropriate setups for production runs.
  • Maintained machinery to prevent overloads and avoid malfunctions.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.

Education

GED -

Tarrant County College District
Fort Worth, TX

No Degree - Medical Office Management

DeVry University
Downers Grove, IL

Skills

  • Materials Requisition
  • Product Availability
  • Operational Safety
  • Merchandise Presentation
  • Vendor Relationships
  • Customer Needs Assessments
  • Storage and Supply Management
  • Proper Storage Procedures
  • Data Documentation
  • Inventory Monitoring and Management
  • Maintaining Clean Work Areas
  • Teamwork Skills

Certification

Osha 10

Timeline

Laborer/ Tool Room Attendant

Guidant
03.2013 - Current

Customer Care Representative

Asurion
12.2011 - 02.2013

Pharmacy Technician

CVS Pharmacy
12.2010 - 09.2011

Production Worker

Church & Dwight
01.2009 - 11.2010

GED -

Tarrant County College District

No Degree - Medical Office Management

DeVry University

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