Summary
Overview
Work History
Education
Skills
Certification
Medical Billing and Coding
Timeline
Generic

Brittany Andrews

Lubock,Texas

Summary

Energetic educator with proven skills in teaching diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Teacher

Tas Montessori School
03.2019 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Identified struggling students early on and provided additional support and modified lesson plans.
  • Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.

Patient Access Representative

Covenant Health Systems
02.2018 - 08.2020
  • Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
  • Improved patient satisfaction scores by actively addressing concerns and providing prompt assistance during the check-in process.
  • Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
  • Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
  • Collaborated with healthcare providers to ensure timely appointment scheduling and coordinated follow-up care for patients'' needs.
  • Increased efficiency in managing high call volumes by developing effective phone triage techniques for prioritizing urgent matters.
  • Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
  • Trained new hires on department procedures, policies, and software systems, ensuring consistent quality service delivery from all team members.
  • Assisted with administrative tasks such as filing, data entry, and report generation to support streamlined office operations.
  • Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.

Receptionist

Andrews Diesel
01.2015 - 02.2020
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Education

Medical Billing And Coding - Billing And Coding

University of Phoenix
Tempe, AZ
11.2023

High School Diploma -

Frenship High School
Wolfforth, TX
05.2016

Skills

  • Student Engagement
  • Office Management
  • File Management
  • Clerical Support
  • Customer Service
  • HIPAA Compliance
  • Insurance Verification
  • Performance Management
  • Business Administration

Certification

  • HLTH106-Fire Safety in the Early Care and Education Environment
  • HLTH111-Safety Practices for Child Care Programs in the Face of COVID-19
  • HLTH112-Recognizing and Reporting Child Abuse
  • GUI103-Understanding Aggressive and Defiant Behaviors
  • HLTH105-Medication Administration in the Child Care Environment

Medical Billing and Coding

Organized, newly certified Medical Billing and Coding Specialist with experience with insurance and primary care providers. Highly knowledgeable of HIPPA regulations, EHR systems, and medical and insurance terminologies. Skilled in Customer interactions, data entry, data management, and excellent customer service skills.

Timeline

Teacher

Tas Montessori School
03.2019 - Current

Patient Access Representative

Covenant Health Systems
02.2018 - 08.2020

Receptionist

Andrews Diesel
01.2015 - 02.2020

Medical Billing And Coding - Billing And Coding

University of Phoenix

High School Diploma -

Frenship High School

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Brittany Andrews