Summary
Overview
Work History
Education
Skills
Timeline
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Brittany-ann Minton

Summary

I am a proactive self-starter, excited for a chance to grow in the medical field. I look forward to using my abilities as a resourceful worker to enable exceptional results to better the environment of the company. My mission is to bring these abilities into the position I am assigned and to create a better patient care experience

Overview

10
10
years of professional experience

Work History

Centralized P2P Coordinator

HCA Healthcare Inc.
Nashville
09.2023 - Current
  • Managed payor trends and adhered to deadlines for p2ps
  • Integrating scheduled P2Ps into DNA and Outlook for efficient tracking
  • Engaged with physicians to establish best practices for organized scheduling, facilitating prompt p2p execution
  • Experience in DNA- All Microsoft systems- MNET- MIDAS- Avaya- Cisco Finesse
  • Participated in essential meetings focused on enhancements to optimize DNA systems for evolving departmental needs

SDI Collector I

HCA Healthcare
Nashville
09.2022 - 09.2023
  • Used problem solving to meet productivity/QA dictating for account resolution
  • Research and verify insurance information on patient accounts
  • Communicated with insurance companies via phone, mail, fax, email, and company portals
  • Worked on Artiva/Bria/Availity/Passport to perform duties by following SDI guidelines

Customer Advisor WFH

HCA Healthcare
05.2021 - 09.2022
  • Resolved customer service issues to enable mutually beneficial outcomes and encourage continued cooperation.
  • Navigated extensive company knowledge base to obtain appropriate solutions for customer service issues.
  • Researched and resolved account and service problems with friendly, knowledgeable support.
  • Documented customer concerns and inquiry resolutions in internal computer system.
  • Learned system Artiva

Clinic Administrative

Southwest Gastroenterology Associates PLLC.
04.2015 - 05.2021
  • Checking In/Out patients in a timely manner
  • Learned EMR systems such as GMED, EPIC, Cerner, and Nextgen
  • Released medical health information to patients/providers
  • Occasionally roomed patients and performed vitals
  • Retained Incoming referrals from outside providers/Referred patients to other specialty providers.
  • Followed up on recalls for patients needing routine endoscopies
  • At times refilled medications
  • Operating phone system- Taking incoming/transferring calls

Education

High school Diploma - General Education of basics

Moore High School
Moore, OK
05-2011

Some College (No Degree) - General Education of basics

Oklahoma City Community College
Oklahoma City, OK

Skills

  • Compassionate care
  • Consistent worker
  • Use time wisely
  • Precision in tasks
  • Perfectionist
  • Clinical experience
  • GMED
  • NextGen/Cerner
  • General medical terminology
  • Experience in Medical Records
  • Insurance verification
  • Customer service
  • P2P process management
  • Payor trend analysis
  • Scheduling optimization
  • Microsoft Outlook integration
  • EMR system navigation

Timeline

Centralized P2P Coordinator

HCA Healthcare Inc.
09.2023 - Current

SDI Collector I

HCA Healthcare
09.2022 - 09.2023

Customer Advisor WFH

HCA Healthcare
05.2021 - 09.2022

Clinic Administrative

Southwest Gastroenterology Associates PLLC.
04.2015 - 05.2021

High school Diploma - General Education of basics

Moore High School

Some College (No Degree) - General Education of basics

Oklahoma City Community College

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Brittany-ann Minton