Brittany Antebi
Office Managment
Palm Beach Gardens
Summary
Driven and disciplined professional with an unmatched work ethic and obsessive attention to detail. Always punctual, reliable, and willing to go far beyond job expectations when treated with respect. I thrive in challenging environments, embrace new skills quickly, and am determined to advance into stronger leadership roles.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
Receptionist
Allure Institute For Plastic Surgery
01.2022 - 04.2025
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Greeted numerous visitors, vendors, and interview candidates.
- Answered central telephone system and directed calls accordingly.
- Managed multiple phone lines effectively while remaining composed under pressure during high call volume periods.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Contributed to positive employee morale by assisting colleagues when needed, demonstrating flexibility in adapting to changing priorities or schedules.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Responded to inquiries from callers seeking information.
- Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Handled cash transactions and maintained sales and payments records accurately.
- Assisted with onboarding new clients and securing paperwork completion.
- I helped in the OR before and after surgery.
- I went over surgical quotes with patients, and scheduled surgery.
- Sterilized surgical equipment.
- Made specials flyers
Office Manager / Personal Assistant
Aqua Laser Studio
01.2018 - 01.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Monitored front areas so that questions could be promptly addressed.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
Office Manager
Dr.AndreasBessenroth
01.2016 - 01.2018
- Greeting Patients
- Scheduling patients and future appointments.
- Collecting all payments. Making payment plans.
- Communicating with all laboratories for pickup, deliveries, and payments.
- Open / Close office
- Sanitize dental instruments and rooms.
- Verify and deal with insurance claims.
- Order all inventory.
- I started dental assisting.
- Optimized office space utilization, leading to more efficient and productive work environment.
Office Manager / Assistant
Aqua Laser Studio
01.2014 - 01.2016
- Greeting Patients
- Scheduling patients and their next appointments.
- Answering a four-line phone system.
- Open / Close office
- Order product/office supplies.
- Answer personal phone calls
- Made monthly business specials
- Paid monthly bills
- Proficient in Microsoft Word and Excel.
- I went through the business email.
- Supervised employees.
- Assisted during treatments
- Prepped treatment rooms
Phone Girl / Server
Sal's Italian Restaurant
01.2010 - 01.2014
- Answered phones.
- Developed strong knowledge of menu offerings to provide accurate information and recommendations to callers.
- Collaborated closely with kitchen staff to communicate special orders or dietary restrictions for better service quality.
- Handled all cash transactions accurately by meticulously verifying payments received against transaction records.
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
- Exceeded performance metrics by consistently meeting call answer time goals and maintaining low hold times.
- Supported team members during busy periods by taking on additional tasks as needed for smoother operations.
- Assisted in managing waitlist during peak hours, resulting in a more organized and efficient system.
- Gathered customer information and promptly input data into computer system.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Office Assistant
Gold Coast Windowsills
01.2006 - 01.2010
- Utilized QuickBooks, Excel, and Word.
- Up-to-date scheduling, checking inventory.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Monitored and tracked budgets and expenses.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Education
High School -
William T Dwyer High School
Palm Beach Gardens, FL01.2010
Skills
- Medical Scheduling
- Accounts Payable
- Office Management
- Insurance Verification
- Bookkeeping
- Data Entry
- Front Desk
- Medical Records
- Medical Office Experience
- Customer Service
- Multi Line Phone system
Certification
CPR Certification
Timeline
Receptionist
Allure Institute For Plastic Surgery
01.2022 - 04.2025
Office Manager / Personal Assistant
Aqua Laser Studio
01.2018 - 01.2021
Office Manager
Dr.AndreasBessenroth
01.2016 - 01.2018
Office Manager / Assistant
Aqua Laser Studio
01.2014 - 01.2016
Phone Girl / Server
Sal's Italian Restaurant
01.2010 - 01.2014
Office Assistant
Gold Coast Windowsills
01.2006 - 01.2010
High School -
William T Dwyer High School
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