Brittany Arnold
Rawson
Summary
Adept at managing patient care and enhancing operational efficiency, I leveraged my HIPAA compliance and compassionate nature to significantly improve patient satisfaction at Blanchard Valley Health System. Skilled in medical terminology and direct patient care. Bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
8
8
years of professional experience
Work History
Medical Assistant - OBGYN
Blanchard Valley Health System
07.2024 - Current
- Instructed patients on post-procedure care to support recovery and adherence to medical advice.
- Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
- Prepared examination rooms by sanitizing equipment and restocking supplies to maintain a clean, efficient environment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Proven ability to learn quickly and adapt to new situations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Server
Texas Roadhouse
08.2016 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Medical Assistant - Primary Care
Blanchard Valley Health System
07.2022 - 06.2024
- Explained medication instructions to patients and clarified any questions to ensure proper understanding of treatment plans.
- Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
- Prepared examination rooms by sanitizing equipment and restocking supplies to maintain a clean, efficient environment.
- Operated EKG machines to capture detailed heart activity records and assisted in interpreting results for patient assessments.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Nursing Assistant
Primrose Retirement Communities LLC
03.2020 - 07.2020
- Administered medications and recorded patient responses utilizing healthcare management systems.
- Supported nursing staff by performing basic medical procedures, such as taking blood pressure and temperature.
- Operated specialized medical equipment to assist nurses in patient care.
- Monitored patient vitals and documented changes using patient monitoring tools.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
Education
Associate of Science - Nursing
Owens Community College
Perrysburg, OH12-2027
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Reliable team player
- Procedure assistance
- Compassionate
- CPR
- Immunization administration
- Specimens collection and processing
- Medical records management
- Sterilization techniques
- First aid
- Medical supply inventory
- Adaptable
- OB/GYN procedures
- Professional bedside manner
- Prioritizing stat orders
Timeline
Medical Assistant - OBGYN
Blanchard Valley Health System
07.2024 - Current
Medical Assistant - Primary Care
Blanchard Valley Health System
07.2022 - 06.2024
Nursing Assistant
Primrose Retirement Communities LLC
03.2020 - 07.2020
Server
Texas Roadhouse
08.2016 - Current
Associate of Science - Nursing
Owens Community College
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