Brittany Arnold

Developed individualized care plans tailored to client preferences and requirements.

• Coordinated transportation for medical appointments and social activities, ensuring timely access.
• Maintained safe, clean environments through regular housekeeping and organization tasks.
• Communicated effectively with clients, families, and healthcare teams, ensuring continuity of care.
• Administered medications according to physician instructions, ensuring compliance and safety.
• Assisted clients with daily living activities, promoting independence while providing necessary support.
• Collaborated with healthcare professionals to optimize patient care and address evolving needs.
• Organized recreational activities, enhancing client engagement and social interaction.

• Resolved customer inquiries and provided product selection assistance on Tillys website.
• Maintained up-to-date knowledge of promotions and product offerings for effective support.
• Documented customer interactions accurately in the customer relationship management system.
• Processed orders, returns, and exchanges efficiently through the order management system.
• Educated customers on store policies, procedures, and loyalty programs during interactions.
• Tracked orders to ensure timely delivery of goods or services.
• Engaged customers to understand needs and provide tailored solutions.
• Managed high call volumes while delivering exceptional service with professionalism.

• Engaged customers through product sampling and promotional events to enhance brand recognition.
• Educated consumers on brand features and benefits, boosting informed purchasing decisions.
• Organized local events to showcase products and foster community engagement.
• Increased brand visibility by distributing promotional materials effectively.
• Gathered customer feedback to inform product development and marketing strategies.
• Maintained high brand standards during events through consistent presentation.
• Developed relationships with local businesses to establish brand partnerships.
• Trained new brand ambassadors on best practices and effective engagement techniques.

• Documented customer interactions in CRM system to maintain comprehensive records.
• Resolved issues through effective problem-solving and clear communication.
• Collaborated with team members to enhance service delivery and operational efficiency.
• Utilized software tools to track calls and manage customer data efficiently.
• Followed up with customers post-resolution to ensure satisfaction.
• Answered incoming calls, providing professional and knowledgeable service for inquiries.
• Updated customer accounts and contact information in call management databases.
• Met performance benchmarks by resolving inquiries and complaints promptly.

• Promptly identified customer needs to enhance service delivery.
• Organized and prioritized tasks to meet service goals efficiently.
• Resolved issues through knowledgeable service, promoting high customer satisfaction.
• Collaborated with cross-functional teams to achieve operational objectives.
• Maintained updated knowledge of banking products through ongoing training.
• Provided guidance and support to colleagues, fostering a collaborative environment.
• Implemented customer feedback to refine service processes and offerings.
• Educated clients on banking services, enhancing overall customer experience.