Brittany Arredondo
Saint Charles,IL
Summary
Compassionate healthcare professional with experience at Northwestern Medicine Delnor, skilled in patient transport and communication. Proven ability to enhance patient safety and comfort while maintaining confidentiality. Adept at training peers and fostering teamwork, ensuring high-quality care through effective collaboration and critical thinking in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Transporter
Northwestern Medicine Delnor
01.2024 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
Medical Assistant Intern
Duly Health
10.2024 - 03.2025
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Collected histories, vitals, and current complaints via patient interviews.
- Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
Team Leader
Caring Transitions of Saint Charles
06.2022 - 01.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Fulfillment Associate
Target
07.2020 - 05.2023
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Education
No Degree - Clinical Medical Assistant/ Phlebotomy
Midwestern Career College
Naperville, IL03.2025
High School Diploma -
East Chicago Central High School
East Chicago, IN06.2016
Skills
- Patient communication
- Patient safety
- Patient confidentiality
- Customer service
- Patient transport
- Professionalism and ethics
- Bedside manner
- Basic life support certification
- Medical documentation
- Specimen collection
- Healthcare administration
- Exam room preparation
- Medical terminology
- Healthcare systems
- Critical thinking
- Vital sign monitoring
- Equipment sterilization
- Hazardous waste management
- Computer literacy
- Emergency protocols
- Treatment room sanitation
- Clean rooms
- Basic life support
Certification
Medical Assistant Certification- March. 2025
Phlebotomy Certification- March. 2024
BLS/First Aid- August. 2024
Timeline
Medical Assistant Intern
Duly Health
10.2024 - 03.2025
Patient Transporter
Northwestern Medicine Delnor
01.2024 - Current
Team Leader
Caring Transitions of Saint Charles
06.2022 - 01.2024
Fulfillment Associate
Target
07.2020 - 05.2023
No Degree - Clinical Medical Assistant/ Phlebotomy
Midwestern Career College
High School Diploma -
East Chicago Central High School
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