Brittany Arwood

- introduce new concepts to students

- review previous concepts taught

- create and execute games and review strategies

- class management

- communications

- team leadership

- sales

- money management

- customer service

- lead trainings

- identify need of client and provide solution

- in home and virtual meetings

- social media sales

I started here as a front desk representative with the following responsibilities:

- Patient in take and out take

- Insurance verification

- Money handling

- Patient care

- Chart handling

- Phone management

- Conflict resolution

- Occasional help with triage

- Industrial medical protocol paperwork

I was promoted to Industrial Medical Coordinator and stayed in this position until I retired to be a stay at home/homeschooling mom in 2014. In this position I was responsible for the following:

- Everything above

- Liaisons between company and doctor communications

- Sending off lab samples

- Receiving lab results

- Reading labs for patients to the company

- Chart handling

- Phone calls and emails to patients, company and doctors both over seas and local

- Handling both urgent care and industrial patient charts

- Customer service

-Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.

-Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.

-Processed customer transactions promptly, minimizing wait times.

-Disbursed cash and checks accurately while maintaining security of cash drawers.

-Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.

-Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.