Brittany Askew
Rosedale,MD
Summary
Dynamic Administrative and Regional Director with extensive expertise in communications, development, coaching, and people management. Proven success in optimizing admissions operations and enhancing student engagement through streamlined processes that elevate the candidate experience. Proficient in recruiting and marketing, with a commitment to fostering collaborative, high-performing team cultures that consistently deliver results. Recognized for innovative, solutions-oriented strategies in business operations, complemented by strong interpersonal communication skills and the ability to thrive in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Executive Assistant
Treasure Living
Baltimore, MD
07.2025 - Current
- Provided high-level administrative and operational support to the CEO and leadership team in a small business environment
- Developed and implemented documentation systems to improve organizational efficiency and workflow management
- Managed full-cycle employee processes, including recruiting, onboarding, and maintaining personnel records
- Oversaw client intake, conducted tours, and supported client closing processes
- Processed payroll, managed timesheets, and handled internal administrative operations
- Coordinated daily and weekly meetings, recorded minutes, and managed executive calendars
- Served as a central point of coordination, ensuring smooth and efficient day-to-day business operations
Regional Administrative Director
GIRLKIN Lashes
07.2023 - Current
- Manages communications for all company’s social media platform post and content, google ads ratings and reviews, answering phones and time sensitive email correspondence.
- Trains and develops team continuity by using conflict resolution tactics and hosting monthly and quarterly trainings to maintain a positive culture and work environment.
- Developed scripts, administrative functions, new policies and procedures for all GIRLKIN franchises.
- Acted as a liaison business professional directly with the HR department to ensure company was up to standards of employee documentation and ethics.
- Proven track record of meeting and exceeding project timelines, deadlines, and margins.
- Multi unit location
Assistant Director of Admissions
Fortis
Landover, MD
- Supported the Director of Admissions in daily operations, contributing to student recruitment, enrollment, and onboarding
- Managed inbound and outbound calls, assisted with problem-solving, and scheduled campus tours and financial aid appointments
- Prepared student enrollment packets and supported the closing process for new students
- Coordinated onboarding events, including ID distribution and orientation activities
- Maintained organized workflows, ensuring a smooth and supportive admissions experience for prospective students
Director of Admissions
Baltimore Beauty& Barber School
Baltimore, MD
06.2024 - 06.2025
- Led all admissions operations as the sole department representative, managing the full student enrollment lifecycle from inquiry to enrollment
- Conducted high-volume outreach (200+ calls daily) to prospective students, ensuring consistent follow-up and relationship building
- Delivered campus tours and guided applicants through the admissions process, successfully converting prospects into enrolled students
- Processed payments, scheduled appointments, and ensured timely and accurate completion of all required documentation
- Maintained organized admissions records and paperwork while providing a high-touch, student-centered experience
District Manager
European Wax Center
Hunt Valley, MD
10.2022 - 08.2023
- Builds positive and professional relationships with all Center Managers, Associates, EWC Corporate, vendors and B2B network entities allowing for positive morale and culture.
- Responsible for implementing and executing the overall business staffing plan. Assists the Center Manager and Director of Wax Talent in maintaining acceptable staffing levels by following guidelines for recruiting, interviewing and hiring.
- Managed sensitive matters with a high level of confidentiality and discretion, specially pertaining to matters impacting the operations of the company.
- Develops and maintains a culture of continuous improvement and collaboration through continuing education, team building, coaching and position advancement training.
Senior Branch Manager
SIXT
Hanover, MD
01.2022 - 01.2023
- Ensured the effective process of all car rental transactions by monitoring daily fleet and market peaks.
- Provide exemplary customer service and issue resolution for team’s members and guest.
- Monitor prices and analytics by setting rates for walk-ups, while understanding cost control in order achieve branch and individual sales goals.
- Organize and facilitate weekly staff meetings to keep employees motivated and informed of business operations.
Customer Service Coordinator
Tory Burch
01.2018 - 01.2022
- Achieve financial targets through a strategic approach focused on developing, monitoring and the improvement of measurable statistics that drive the business.
- Oversee the development of clientele through leading by example in the ability to build and maintain relationships with clients, while producing strong results from proactive outreach and the development of a client business through your sales staff.
- Development of business driving initiatives that build a repeat business or that attracts a new customer.
- Coordinated all staff administrative task such as new hire paperwork, onboarding, and performance reviews.
Expert Client Advisor
LOUIS VUITTON
06.2014 - 06.2019
- Filed, organized and concealed client confidential and personal documents for high volume location.
- Coordinated directly with store ops for client requests, while completing and processing orders.
- Created networking opportunities and maintained relationships by taking initiative and being innovative.
Education
College Prep -
BALTIMORE CITY COLLEGE HIGH SCHOOL
01-2008
Skills
- Admissions oversight
- Process improvement
- Executive support
- Outstanding communication
- Excellent customer service
- Proficient in Microsoft Office
- Time management Skills
- Crisis management
Timeline
Executive Assistant
Treasure Living
07.2025 - Current
Director of Admissions
Baltimore Beauty& Barber School
06.2024 - 06.2025
Regional Administrative Director
GIRLKIN Lashes
07.2023 - Current
District Manager
European Wax Center
10.2022 - 08.2023
Senior Branch Manager
SIXT
01.2022 - 01.2023
Customer Service Coordinator
Tory Burch
01.2018 - 01.2022
Expert Client Advisor
LOUIS VUITTON
06.2014 - 06.2019
Assistant Director of Admissions
Fortis
College Prep -
BALTIMORE CITY COLLEGE HIGH SCHOOL