Brittany Atnip

Pharmacy Technician

Sheldon’s Express Pharmacy

10.2017 - 06.2023

Processing insurance claims through various insurers including both Medicaid and Medicare (Part D and B) and assisting with prior authorization completion.
Collecting accurate patient information and relevant data and inputting it into our system in a timely manner to avoid any delays in getting the patient's needs met.
Training and working to build relationships with new employees to this specific job description.
Implementing changes to patient's formularies by using correct DAW codes or contacting physicians to change to something that is now covered and communicating these changes to the patient if they have not already been made aware.
Prioritizing tasks to be completed as quickly and efficiently as possible in a very fast-paced environment.
Properly communicating any issues or status of medications between all involved parties including doctors, pharmacy staff and patients to avoid any errors.
Accurately prepare and distribute patient medications.
Insure specific medications are available and ordered correctly through our pharmacy's supplier that are not readily available in our same day stock.
Perform a wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality individually and as a team.
Answer incoming calls and providing answers to patient's and healthcare providers' questions.
Helping with inventory management, placing and expediting orders, and removing expired drugs.
Making calls to third party insurers on behalf of the patient to correct or request any needed information while processing their pharmacy claims.