Brittany Austin
Mentone,CA
Summary
Adept at streamlining operations, I enhanced front desk efficiency at Southern California Business Forms and Labels, demonstrating exceptional organization and communication skills. Skilled in bookkeeping and data entry, I effectively managed multiple tasks, significantly improving client satisfaction and operational productivity.
Overview
8
8
years of professional experience
Work History
Receptionist/ Book Keeper
Southern California Business Forms and Labels
01.2010 - 01.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Warehouse Worker
Blue Ty Inc.
04.2014 - 06.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
High School Diploma -
Buena Vista High School
Corona, CA06.2008
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Scheduling
- Data inputting
- Bookkeeping
Timeline
Warehouse Worker
Blue Ty Inc.
04.2014 - 06.2017
Receptionist/ Book Keeper
Southern California Business Forms and Labels
01.2010 - 01.2018
High School Diploma -
Buena Vista High School
Similar Profiles
Richard ParkerRichard Parker
Conservation Prog Energy Efficiency Specialist at Southern California Edison, Business DSM, CP&S, New Residential ConstructionConservation Prog Energy Efficiency Specialist at Southern California Edison, Business DSM, CP&S, New Residential Construction
Michael De LeonMichael De Leon
Press Operator at 5 Day Business FormsPress Operator at 5 Day Business Forms
Tyler SmithTyler Smith
Delivery Driver at Multiple Business Forms, LLCDelivery Driver at Multiple Business Forms, LLC