Brittany Austin
Mentone,CA
Summary
Adept at streamlining operations, I enhanced front desk efficiency at Southern California Business Forms and Labels, demonstrating exceptional organization and communication skills. Skilled in bookkeeping and data entry, I effectively managed multiple tasks, significantly improving client satisfaction and operational productivity.
Overview
8
8
years of professional experience
Work History
Receptionist/ Book Keeper
Southern California Business Forms and Labels
01.2010 - 01.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Warehouse Worker
Blue Ty Inc.
04.2014 - 06.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
High School Diploma -
Buena Vista High School
Corona, CA06.2008
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Scheduling
- Data inputting
- Bookkeeping
Timeline
Warehouse Worker
Blue Ty Inc.
04.2014 - 06.2017
Receptionist/ Book Keeper
Southern California Business Forms and Labels
01.2010 - 01.2018
High School Diploma -
Buena Vista High School
Similar Profiles
Mike KopacMike Kopac
Production Manager at Factor Forms & LabelsProduction Manager at Factor Forms & Labels
Richard ParkerRichard Parker
Conservation Prog Energy Efficiency Specialist at Southern California Edison, Business DSM, CP&S, New Residential ConstructionConservation Prog Energy Efficiency Specialist at Southern California Edison, Business DSM, CP&S, New Residential Construction
Michael MillsMichael Mills
Shipping and Receiving Clerk at Anthony Business FormsShipping and Receiving Clerk at Anthony Business Forms
Sarah NottinghamSarah Nottingham
Crew Member at Trader Joe'sCrew Member at Trader Joe's
Lionel RodriguezLionel Rodriguez
NEM-Interconnection & SGIP-Rebate Manager at Solar Optimum IncNEM-Interconnection & SGIP-Rebate Manager at Solar Optimum Inc