Brittany Baillargeon

Marketing and Communications:

• Developing and implementing marketing strategies to enhance the organization's public profile.
• Managing communication channels, including social media, newsletters, and press releases.
• Creating material to support development efforts.
• Coordinating with different departments to ensure consistent messaging and branding.

Development:

• Leading fundraising efforts and identifying new funding opportunities.
• Building and maintaining relationships with donors, sponsors, and partners.
• Overseeing donor management processes.

Events:

• Planning, organizing, and executing various organizational events.
• Coordinating with vendors, sponsors, and volunteers for event logistics.
• Ensuring events align with the organization’s objectives and brand.

Volunteer Program:

• Managing the recruitment, training, and engagement of volunteers.
• Designing volunteer programs that meet the needs of the organization.
• Evaluating the effectiveness of volunteer efforts and making improvements.

Ambassador Program:

• Developing and overseeing the ambassador program to expand outreach.
• Training and guiding ambassadors in representing the organization.
• Monitoring the impact of the ambassador program and refining strategies.

Rebranding the Organization:

• Spearheading the rebranding initiative to refresh the organization's image and message.
• Creating the design and digital assets for promotion.
• Overseeing the rollout of the new brand across all platforms and materials.
• Monitoring feedback and impact of the rebranding effort to ensure it meets strategic objectives.

CRM Implementation and Management:

• Leading the selection and implementation of a CRM system tailored to organizational needs.
• Training staff on the effective use of the CRM for donor, sponsor, and volunteer management.
• Ensuring accurate data entry and maintenance within the CRM system.
• Analyzing CRM data to improve customer engagement and retention strategies.
• Overseeing the integration of CRM with other organizational systems and platforms for streamlined operations.

Website Management:

• Overseeing the design, content, and functionality of the organization's website.
• Ensuring the website aligns with organizational goals and effectively communicates the mission.
• Conducting regular updates and maintenance.
• Integrating digital communication strategies with the website, including news updates and multimedia content.

• Increased start-up efficiency by streamlining processes and implementing organizational systems.
• Created admissions program from ground up.
• Developed educational material for new applicants.
• Designed and implemented templates, guides, and training material for new hires.
• Formed orientation programs for new students and employees.
• Implemented exams and personality tests to ensure employees were the right fit.
• Developed marketing and social media plan, calendar, and designs.
• Conducted research on the online education industry and recruitment strategies.
• Researched and implemented the most efficient software platforms for my team.
• Increased start-up efficiency by streamlining processes and implementing organizational systems.

• Employee of the year in western and mountain territories.
• Created training material for new employees.
• Curated and monitored social media content.
• Managed communication between employees and clients.
• Conducted client appreciation events.
• Achieved highest sales each month of employment and assisted peers in achieving their goals.
• Created and audited contracts.
• Taught new employees the proper verbiage.
• Managed multiple software platforms.

• Enhanced partner relationships through regular communication and joint initiatives.
• Created tour and activity informational material The Great Barrier Reef, Port Douglas, Cape Tribulation, Daintree Rainforest and Cairns. This was utilized for training and new clients.
• Ran and analyzed daily reports.
• Verified accounting was correct.
• Communicated with clients to develop an agenda that would best suite their needs.
• Assisted in other departments when necessary.

• Used social media to advertise positions, attract candidates and build relationships.
• Briefed the candidate about the responsibilities, salary and benefits of the job in question.
• Received and reviewed applications, managed interviews and tests and created a shortlist of candidates.
• Provided information regarding the process of obtaining a visa and proper documentation.
• Developed material to aide in transition for foreigners new to Korea.
• Taught primary and secondary classes.
• Developed methods to increase concentration, participation, and progress student accountability.
• Consistently received positive teacher evaluations from students.