Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Bakken

Starke,FL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administrative position. Ready to help team achieve company goals. Experienced in dynamic, high-performance environments. Skilled in processing transactions, handling cash, arranging merchandise and some office duties. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

16
16
years of professional experience

Work History

Lead Sales Associate

Dollar General Store
03.2014 - 03.2023
    • Handled cash register operations and customer transactions to process payments.
    • Trained, coached, and mentored new sales associates for maximum performance.
    • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
    • Processed and stocked merchandise in accordance with store standards.
    • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
    • Performed inventory control procedures to manage stock.

Cosmetologist/Receptionist

O'Hair
08.2007 - 06.2011
    • Demonstrated high level of customer service to increase retention and satisfaction.
    • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
    • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
    • Answered phone calls and emails to schedule client appointments.
    • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
    • Processed payments, entering sales in register for prompt customer service.
    • Maintained client treatment records and designed long-term care programs for return customers.
    • Maintained regular client list and successfully handled walk-in customers.

Education

Administrative Office Specialist -

Bradford-Union Vocational Technical Center
Starke, FL
12.2012

High School Diploma -

Bradford High School
Starke, FL
06.2009

Skills

  • Sales Transaction Processing
  • Merchandise Receiving and Handling
  • Client Relationship Management
  • Inventory Oversight
  • Client Relationship-Building
  • POS System Expertise
  • Accurate Cash Handling
  • Schedule Preparation
  • Teamwork and Collaboration
  • Staff Training
  • Merchandise Display
  • Inventory and Stocking

Timeline

Lead Sales Associate

Dollar General Store
03.2014 - 03.2023

Cosmetologist/Receptionist

O'Hair
08.2007 - 06.2011

Administrative Office Specialist -

Bradford-Union Vocational Technical Center

High School Diploma -

Bradford High School

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Brittany Bakken