Brittany M. Bangert
Corporate Relations
Houston,TX
Summary
Trusted and dependable communicator with 12 years experience within the government and private sector across engineering, lubricants, and energy. Builds loyalty and respect with consistent delivery, a keen eye for detail and ability to promote collaboration amongst complex cross-business projects. Expertise in internal communication, social media, crisis communication, risk evaluation, stakeholder management strategic communication. Consistently awarded and rewarded as a top performer throughout career. Colleagues and stakeholders compliment ability to remain flexible and execute deliverables that exceed expectations. Strives to inspire others within team and leads by example. Known for promoting a stable, calm workplace amidst chaos and radiates a sincere & familiar warmth.
Overview
7
7
years of post-secondary education
21
21
years of professional experience
Work History
External Relations Advisor - Downstream
Shell Oil Company
Houston , TX
6/1/19 - Current
- Provides Downstream external relations support across B2C and B2B businesses in U.S., including Retail, Lubricants, Aviation, Shell Ventures, Bitumen, Marine and Trading & Supply.
- Leverage and build Shell brand and reputation, make positive impact on local society by provide support on communications, integrating non-technical risks and emergency response
- Support full range of External Relations including social performance, social investment, internal communications, media relations, stakeholder relations and non-technical risk integration.
- Understand opportunities, challenges, trends, issues and risks in external landscape through stakeholder sensing and engagement
Lubricants Marketing Program Manager
CITGO Petroleum
Houston , TX
2018 - 2019.01
- Managed team of employees in development and implementation of all Lubricant marketing programs for customers of CITGO, Mystik and Clarion lubricants which led to record year of sales in 2019.
- Oversaw development of all Lubricants communications, including brochures, e-blasts, websites, videos, social media, product information sheets, sales and product guides, etc.
- Managed development and implementation of marketing communications/public relations campaign for Lubricants to position CITGO, Mystik and Clarion lubricant products and personnel as leaders in their respective markets.
- Managed development and implementation of national and/or trade advertising campaign with advertising/PR agency for Lubricants to exceed sales growth targets.
- Managed trade show engagement and associated materials (tradeshow booths, giveaways, graphics, etc.) to effectively aid in sale of CITGO's Lubricant products and brands.
- Strategically planned and led participation in industry events and customer engagements in support of Lubricants' business objectives and growth strategies.
- Presented Lubricants marketing and advertising programs to sales and customers at sales.
Lubricants Communication Manager
CITGO Petroleum Corporation
Houston , TX
2015.09 - 2018.05
- Oversaw all CITGO lubricant communications for both internal & external customers for four CITGO brands including brochures/flyers, internal/external newsletters, e-blasts, webinars, leadership messages, & presentations.
- Developed all promotional literature including fact-finding, writing, working with creative designers/technical experts, proofing, routing for approval, production through external vendors & distributing to internal & external customers.
- Led development of advertising, social media, & public relations initiatives with outside agencies including strategy & execution that included video & photo shoots, press releases, webinars, advertorials, white papers, TV, radio & web materials.
- Facilitated web & digital projects including search engine optimization, app development & website enhancements.
Corporate Communication Specialist GS-11
U.S. Army Corps Of Engineers
Baltimore , MD
2012.10 - 2015.09
- Served as the public affairs representative for several navigation projects, environmental restoration projects and 14 recreation areas & dams throughout New York, Pennsylvania, West Virginia, & District of Columbia.
- Served as public affairs representative for controversial environmental projects including clean-up of Spring Valley, a WWII Formerly Used Defense Site in Northwest Washington, DC & the STURGIS project which involved decommissioning a former World War II Liberty Ship that was converted into the first floating nuclear power plant in Galveston, Texas.
- Coordinated media interviews; developed & coordinated community relations initiatives & public information programs.
- Planned public meetings, town halls, distinguished guest visits, and award ceremonies, including writing remarks & managing communication with key stakeholders.
Public Affairs Specialist GS-9
U.S. Army Corps Of Engineers
Wiesbaden , Germany
2012.08 - 2012.10
- Completed a short-term assignment as a part of the US Army Corps of Engineers Europe District & designed a new digital newsletter for international & internal stakeholders.
- Managed social media program including Facebook, Twitter & Flickr site for international audience.
- Coordinated media relations & engagement with Italian military for annual training exercise held at Aviano Air Force Base.
- Coordinated ribbon cuttings & other events for high-ranking commanders and military officials.
- Filmed and edited short videos and projects interviews to update stakeholders on progress.
Public Affairs Specialist GS-7
U.S. Army Corps of Engineers
Baltimore , MD
2011.10 - 2012.10
- Served as District's primary internal communications manager and primary online content manager.
- Drafted key messages and wrote talking points for District Commander and senior staff; developed government briefings & presentations for key stakeholders.
- Coordinated District participation in ceremonies and key government events; prepared news releases, articles & fact sheets.
- Owned and created content for Facebook, Twitter, & Flickr to tell District's story.
- Coordinated Speaker's Bureau & STEM outreach events to develop relationships with local partners & schools; reached a record 50+ schools and 3,000 kids within a year.
Internal Communication Specialist
TEKsystems
Hanover , MD
2011.08 - 2011.10
- Wrote articles, updated content & managed editors for employee intranet.
- Managed employee Yammer network; responsible for increasing users and training employees to promote collaboration.
Internal Communications Intern
Agora Publishing Inc
Mt. Vernon , MD
2011.02 - 2011.10
- Planned corporate events & coordinated internal communication for new hires & current employees.
- Manage intranet updates and content creation for five company subsidiaries to keep employees apprised of latest news.
Promotions/Marketing Intern
Stevenson University Student Activities
Stevenson , MD
2009.08 - 2011.01
- Created flyers, banners, calendars, brochures, t-shirts & other print materials to promote on-campus events.
- Implemented creative promotional ideas & social media to attract record numbers to events; named Employee of month.
Editor-in-Chief, Advertising Manager
Stevenson University Newspaper, The Villager
Stevenson , MD
2007.08 - 2010.12
- Managed other editors while planning & pitching stories; wrote bi-weekly column published in newspaper.
- Illustrated & organized advertisements for paper along with managing billing; set new record for advertising income.
Marketing/Sponsorships Intern
Washington Freedom, Women’s Pro Soccer
District Of Columbia
2009.04 - 2010.07
- Appointed as liaison between team & five major sponsors in order to organize & fulfill sponsorship obligations.
- Served as game-day worker & customer-service representative; worked with legal & HR to edit and organize player contracts.
Religious Education Assistant
St. Clare Catholic Church
Essex , MD
2003.01 - 2010.01
- Designed the church’s weekly bulletin, updated the website weekly & assisted with the coordination & promotion of church events.
Education
Master of Arts - Communication
Johns Hopkins University
Washington, DC 2011.01 - 2011.05
Bachelor of Science - Business Communication
Stevenson University
Baltimore, MD 2007.08 - 2010.12
Associate of Science - Public Affairs Qualification Course
Defense Information School
Fort George G Meade, MD 2014.03 - 2014.05
High School Diploma -
Eastern Technical High School
Essex, MD 2004.08 - 2007.05
Skills
Microsoft Office Suite (Excel, SharePoint, PowerPoint etc.)undefined
Accomplishments
- CITGO Support Staff Employee of the Year Award - December 2018
- CITGO Support Staff Employee of the Year Award - December 2017
- CITGO Support Staff Employee of the Year Award - December 2016
- USACE Baltimore Support Office Employees of the Year - May 2014 - The Support Office Employees of the Year are nominated by senior leadership for showing initiative, performing their duties above expectations, and promoting an overall positive environment. Award receiving based on work conducting STEM outreach to over 10,000 students, managing a website and intranet migration, managing a social media program and work for internal communication throughout the district.
- Herbert A. Kassner Journalism Competition - Digital Media - Army Corps of Engineers Headquarters - Designed an internal news publication called "Inside the District" that was emailed to 1,200 employees with internal news stories, photos, videos, etc. Selected as top publication throughout the US Army Corps of Engineers.
- Stevenson University Pin Award Winner 2010- The most comprehensive honor the University confers on one graduating student whose total personal performance is meritorious, including academic achievement, independence and integrity of thought and action, reliability, respect for others, and involvement in University or community affairs.
Additional Information
Iron Oak CrossFit Coach (Oct. 2018 - Present)
- Lead classes of 15-20 athletes of all backgrounds through workouts.
- Manage social media accounts and coordinate gym social events.
CITGO Health & Wellness Committee Chair (June 2018-June 2019)
- Nominated to coordinate health and wellness events for employees.
Team CITGO Public Relations Liaison (Sept. 2016 - June 2019)
- Nominated as employee to help communicate & promote weekly CITGO-sponsored volunteer events through email, internal intranet site, and public website.
Timeline
Lubricants Communication Manager
CITGO Petroleum Corporation
2015.09 - 2018.05
Associate of Science - Public Affairs Qualification Course
Defense Information School
2014.03 - 2014.05
Corporate Communication Specialist GS-11
U.S. Army Corps Of Engineers
2012.10 - 2015.09
Public Affairs Specialist GS-9
U.S. Army Corps Of Engineers
2012.08 - 2012.10
Public Affairs Specialist GS-7
U.S. Army Corps of Engineers
2011.10 - 2012.10
Internal Communication Specialist
TEKsystems
2011.08 - 2011.10
Internal Communications Intern
Agora Publishing Inc
2011.02 - 2011.10
Master of Arts - Communication
Johns Hopkins University
2011.01 - 2011.05
Promotions/Marketing Intern
Stevenson University Student Activities
2009.08 - 2011.01
Marketing/Sponsorships Intern
Washington Freedom, Women’s Pro Soccer
2009.04 - 2010.07
Bachelor of Science - Business Communication
Stevenson University
2007.08 - 2010.12
Editor-in-Chief, Advertising Manager
Stevenson University Newspaper, The Villager
2007.08 - 2010.12
High School Diploma -
Eastern Technical High School
2004.08 - 2007.05
Religious Education Assistant
St. Clare Catholic Church
2003.01 - 2010.01
Lubricants Marketing Program Manager
CITGO Petroleum
2018 - 2019.01
External Relations Advisor - Downstream
Shell Oil Company
6/1/19 - Current
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