Brittany Barber
Worcester,MA
Summary
Adept in both high-volume dining and personalized guest engagement, I leveraged my strong work ethic and exceptional customer service skills at 110 Grill to significantly enhance guest satisfaction. Skilled in cash handling and beverage preparation, I consistently contributed to a positive, efficient team environment, fostering loyal clientele through outstanding service.
Overview
11
11
years of professional experience
Work History
Nanny
Wool Family
01.2021 - Current
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Played games, worked on puzzles, and read books to young children.
- Built positive and nurturing environments to support child social and emotional growth.
Server/Bartender
110 Grill
04.2019 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Performed closing duties, ensuring the restaurant was prepared for a seamless service transition.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Served high customer volumes during special events, nights, and weekends.
- Worked with POS system, manage cash handling responsibilities, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Server
Tavern in the Square
06.2016 - 04.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Chili's Bar and Grill
07.2013 - 06.2016
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
Education
Diploma - Health Services/ Academics
Blackstone Valley Technical High School
Upton, MA05.2007
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- High-volume dining
- Food safety understanding
- Allergy awareness
- Beverage Preparation
- Tableside Etiquette
Timeline
Nanny
Wool Family
01.2021 - Current
Server/Bartender
110 Grill
04.2019 - Current
Server
Tavern in the Square
06.2016 - 04.2019
Server
Chili's Bar and Grill
07.2013 - 06.2016
Diploma - Health Services/ Academics
Blackstone Valley Technical High School
Similar Profiles
MAHMOUD ABO _ ELNAGAMAHMOUD ABO _ ELNAGA
Public Relations Manager at Elmadina Elmonawara for Rockwool and Galss WoolPublic Relations Manager at Elmadina Elmonawara for Rockwool and Galss Wool
Siti Salma KhanSiti Salma Khan
Casual Administration Officer at Elders WoolCasual Administration Officer at Elders Wool
Iharaira PaekauIharaira Paekau
Forklift Operator at Wool CompanyForklift Operator at Wool Company