Dynamic and reliable professional with a background at Norton's KDH, adept in HIPAA compliance and customer service. Excelled in patient registration and insurance verification, enhancing patient experience. Proven ability in multitasking and problem-solving, significantly improving operational efficiency.
*Check in patients in a friendly and efficient fashion by verbally verifying name, date of birth, address, phone number and emergency contact information.
*Verify insurance and collect copayment if applicable
*Update patient information to reflect any changes and have patient sign new ROI/ADM firms
*Scan in insurance cards and identification to keep up to date
*Answer phones and book labwork/x-rays and check in
*Adhere to HIPAA requirements to safeguard patient confidentiality at all times
*Keyholder
*Trained and certified in transporting inmates from women's prison to shelter for cleaning and supervised during process
*Answered phones
*Socialized animals to help become more adoptable
*Assisted in adoptions, paperwork, computer data entry, and payments
*Transported animals to vet appointments
*Worked with team members to ensure the timely completion of projects
*Organized work area and ensured cleanliness at all times
*Followed safety protocols while operating machinery and working with hazardous materials
*Completed daily reports documenting production activities accurately
*Provided assistance in training new members on line equipment
*Boxed, labeled, and moved items to keep production lines moving swiftly