Professional Objective to find a challenging. In an Environment which will enable me to use my interpersonal skills, and employent background. And to gain the ability to assist in the growth of the company and my career path
Overview
12
12
years of professional experience
Work History
Operations Manager
Party City
09.2022 - 06.2024
Supervised operations staff and kept employees compliant with company policies and procedures.
Completed routine store inventories.
Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
Assistant Store Manager
Pet Supermarket
07.2018 - 09.2022
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Merchandising Operations Specialist
Petco
12.2014 - 07.2018
Updated pricing and signage to complete product displays and educate customers.
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Assistant Manager
Spanky's Liqour
10.2014 - 11.2015
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate
Third Coast Beach Company
05.2012 - 11.2014
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.