Brittany Bean
Golden Valley,USA
Summary
Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
12
12
years of professional experience
Work History
Budget And Accreditation Manager
Mohave County Public Works
07.2022 - Current
- Responsible for planning, coordinating and performing a variety of highly complex financial and technical functions, including contract and grant management, for all funds within control of Public Works and developing and managing Public Works management practices and supporting policies and procedures for business operations and services consistent with County administration and Public Works Director's directive and satisfying American Public Works Association accreditation requirements.Develop and manage the Public Works Departmental Budget in conjunction with the Director, managers and division supervisors; direct disbursement of funds and deposit of revenues; may review, approve, and procure expenditures
- Prepare cost benefit analyses and research ways to reduce costs
- Write grants and administer the grant program for Public Works
- Manage Public Works contracts for budget and schedule conformance
- Monitor program and financial reports; develop and submit necessary budgetary information; administer program budgets
- Provide budgetary consultation matters to managers and supervisors; assist in problem resolution regarding budget and staffing resources
- Prepare detailed financial and statistical reports, long-range planning documents, and other reports or documents as needed
- Calculate and process principal and interest payments of all bonds, loans, contract payments, etc
- For Public Works
- Generate, maintain and prepare all Public Works financial reports required for the Finance Department, audits and any other financial/budget reports required by outside agencies
- Perform finance and administration functions under emergency management activities; develop claims and manage emergency reimbursements and emergency project closeout
- Maintain database in conjunction with Public Works needs for fixed assets
- Act as a fiscal liaison between Public Works and other County departments and outside agencies
- Perform professional, administrative and investigational work in the maintenance and coordination of American Public Works Association accreditation and reaccreditation coupled with implementation of adopted management practices
- Perform inventory, assessment, creation and management of Public Works policies and procedures for business operations and services.
- Reviewed accreditation standards and evaluated compliance, identified challenges and proposed solutions.
- Complied and reviewed regulatory and contractual requirements and accreditation standards to enforce standard policies and procedures.
Office Specialist
Mohave County Public Works
07.2022 - 06.2023
- Performs complex advanced level office support and clerical work of a technical and highly responsible nature and may direct other clerical and office positions
- This advanced level position requires a thorough knowledge of the entire process of which it is a part, and the general procedures of other offices and agencies whose work affects the position
- These specialized, technical positions are given the general objective of each project and are then responsible for developing procedures and making assignments to accomplish these objectives
- Positions require analysis, initiative and judgment to apply practices, regulations and policies to a variety of difficult and varied work situations and to resolve, or recommend solutions, to work problems
- Maintains, with relative independence in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of assigned area
- Meets the public and receives phone calls
- Responds to questions concerning department procedures or directs query to an individual or department as appropriate
- As required, may review work of other staff for conformance to regulations
- Understands and interprets procedures and practices related to various departmental and assigned programs
- Assists an office superior by performing routing administrative details
- As assigned, may assign, train, monitor, schedule, oversee or directly supervise and review the work of subordinate clerical and office employees
- May assist in interviewing and screening applicants and recommending disciplinary actions
- May complete employee evaluations
- Assists wherever needed to perform duties of department and in giving help in complex situations
- Types, files, make reports, keep records, and greet visitors
- Helps public with difficult, complex problems
- Composes correspondence and other documents to respond to inquiries and to obtain, update or provide information
- Researches records for proper information
- Keeps time and leave records of division or department
- Establishes, coordinates and maintains filing systems and indexing and cross-referencing systems
- Follows and adheres to State of Arizona records retention, transfer and destruction schedules
- Audits incoming and outgoing data for accuracy, completeness and quality
- Resolves errors and omissions
- Compiles and computes data from files and other sources in preparing reports
- Maintains inventory of materials, equipment, and purchasing records and reports
- Gathers and prepares materials for special reports, forms, policy formulation and summaries at the request of superiors
- Performs research for assigned area
- Checks frequently against a variety of records in order to secure complete and accurate information
- Operates common office machines to include computer keyboards and related peripheral equipment
- Maintains a high level of confidentiality
- Communicates and acts in a professional manner with the public, co-workers, and work contacts
- Perform contract support to civil infrastructure improvement projects as assigned.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Executive Assistant/ Medical Biller and Coder
Western Medical Eye Center
04.2015 - 07.2022
- Manage professional and personal scheduling for CEO, including agendas, mail, email, phone calls, client management, and other company logistics
- Coordinate complex scheduling and calendar management, as well as content and flow of information to senior executives
- Manage senior executives' travel logistics and activities, including accommodations, transportation, and meals
- Provide administrative and office support, such as typing, dictation, spreadsheet creation, faxing, and maintenance of filing system and contacts database
- Maintain professionalism and strict confidentiality with all materials
- Organize team communications and plan events, both internal and off-site
- Properly code medical services, diagnosis, treatments, and more
- Invoice patients and insurance companies for claims or payments
- Track and collect payments, including setting up payment plans for outstanding bills
- Correct rejected insurance claims and coding errors
- Manage patient insurance claims and payment plans
- Complete Medicare and Medi-Cal reviews
- Submit billing data to the appropriate insurance providers
- Assist with day to day operations of the HR functions and duties
- Provide clerical and administrative support to Human Resources executives
- Compile and update employee records (hard and soft copies)
- Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)
- Coordinate HR projects (meetings, training, surveys etc) and take minutes
- Deal with employee requests regarding human resources issues, rules, and regulations
- Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc)
- Communicate with public services when necessary
- Properly handle complaints and grievance procedures
- Coordinate communication with candidates and schedule interviews
- Conduct initial orientation to newly hired employees
- Assist recruiters to source candidates and update our database.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
Teller
Mission Bank
07.2014 - 04.2015
- Serves customers by completing account transactions
- Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits
- Sells cashier's checks, traveler's checks, and series e bonds
- Answers questions in person or on telephone and refers customers to other bank services as necessary
- Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports
- Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers' needs, and directing customers to a branch representative
- Completes special requests by closing accounts, taking orders for checks, opening and closing Christmas and vacation clubs, exchanging foreign currencies, completing safe-deposit box procedures, and providing special statements, copies, and referrals
- Reconciles the cash drawer by proving cash transactions, counting and packaging currency and coins
- Reconciles loan coupons and other transactions
- Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller
- Complies with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers' currency, and assisting in certification of proof
- Maintains customer confidence and protects bank operations by keeping information confidential
- Contributes to team effort by accomplishing related results as needed.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Loan Teller
Speedy Cash
08.2011 - 06.2014
- Evaluate credit worthiness by processing loan applications and documentation within specified limits
- Interview applicants to determine financial eligibility and feasibility of granting loans
- Determine all applicable ratios and metrics and set up debt payment plans
- Communicate with clients either to request or to provide information
- Justify decisions approvals/rejections and report on them
- Complete loan contracts and counsel clients on policies and restrictions
- Update job knowledge on types of loans and other financial services
- Maintain and update account records
- Assess customer needs, explore all options and introduce different types of loans
- Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
- Go the extra mile to build trust relationships, customer loyalty and satisfaction throughout the underwriting process
- Operate in compliance with laws and regulations and adhere to lending compliance guidelines.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Education
Associate of Arts - Business Administration
Mohave Community College
Kingman, AZ12.2022
Diploma -
Napavine Jr Sr High School
Napavine, WA09.2009
Skills
- Interviewing
- Onboarding
- Background Check Coordination
- Recruitment
- Wage/Hour Tracking
- Employee Benefits Administration
- Documentation
- Report Generation
- Leadership
- SaaS Platforms
- Technical Support
- Communication
- Adaptability
- Collaboration
- Employee Training
- De-escalation
- Conflict Resolution
- Employee Retention
- Microsoft Office
- Organization
- Data Entry
- Email etiquette
- Prioritization
- Typing 160 WPM
- Schedule Management
- Calendar Management
- Meeting Minutes
- Event Planning
- Data entry
- Data Analysis
- Adobe Photoshop
- Operations Management
- Bookkeeping
- Customer Satisfaction
- Accounts Payable
- Accounts Receivable
- Risk Analysis
- ISO14001:2014 Compliance
- Key Food Safety Performance Indicators
- Program Implementation
- Process Development
- Conducting Investigations
- Compliance Reporting
- Regulatory Examinations
- Regulatory Documentation
- Document Reviews
- Training Coordination
- Information Gathering
- Document Analysis
- Human Resources
- Quality Controls
- Policy Enforcement
- Audit Oversight
- Vendor / Supplier Performance Management
- Process Management
- Audit Support
- Data Evaluation
- Internal Audits
References
- Terri Smith, 928-279-4840, Former Supervisor Western Medical
- Felicia Brent, 928-577-1792, Former Coworker
- Michelle Tucker, 928-219-0374, Former Coworker
- Kelly Stickrath, 602-430-1057, Supervisor Public Works
Hobbies And Interests
- Writing
- Hiking
- Reading
Personal Information
Title: Executive Assistant
Timeline
Office Specialist
Mohave County Public Works
07.2022 - 06.2023
Budget And Accreditation Manager
Mohave County Public Works
07.2022 - Current
Executive Assistant/ Medical Biller and Coder
Western Medical Eye Center
04.2015 - 07.2022
Teller
Mission Bank
07.2014 - 04.2015
Loan Teller
Speedy Cash
08.2011 - 06.2014
Associate of Arts - Business Administration
Mohave Community College
Diploma -
Napavine Jr Sr High School
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