Dedicated and experienced Medical Assistant and Cosmetic Coordinator with a strong background in patient care, aesthetic procedures, and practice management. Seeking a long-term position where I can leverage my clinical knowledge, customer service skills, and passion for cosmetic medicine to enhance patient experience, support efficient practice operations, and contribute to the growth of a dynamic medical or aesthetic practice.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant
Hecker Dermatology Group
12.2016 - 08.2018
Roomed patients and performed detailed medical intakes, including vital signs and medical history documentation to prepare for physician examinations.
Assisted physicians with dermatologic excisions and various cosmetic procedures (e.g., Botox, fillers, lasers)
Educated patients on post-procedure care and skin protection, including product recommendations and sun safety
Maintained sterile field and ensured proper instrument handling during procedures
Coordinated cosmetic appointments and followed up on treatment plans for optimal patient outcomes
Assisted and performed SRT treatments
Maintained pathology log
Assisted in Frozen Procedures with physician
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Medical Assistant: Back Office
Skincenter
01.2015 - 11.2016
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Administered medications and injections as prescribed.
Performed Bluelight treatments
Assisted in surgical procedures
Taught patients about medications, procedures, and care plan instructions.
Maintain inventory of medical supplies and skincare products
Manage specimen collection
Medical Assistant: Front Desk and Back Office
Maximum Wellness Centers
01.2015 - 01.2015
Scheduled, confirmed, and modified patient appointments using electronic scheduling systems
Managed multi-line phone systems, triaged calls, and relayed messages to clinical staff
Handled check-in and check-out procedures,
Responded to patient inquiries regarding services, billing, and treatment preparation
Maintained a clean, organized, and professional front office environment
Performed Injections and discontinued IV’S
Called/Wrote and Faxed In Prescriptions
Distributed Medical Records
Performed Urine Analysis
Scribed for the doctor
Handled our daily production
Performed EKGS, BIAS and Taste Tests
Assisted nutritionist in meal plans
Front Desk/Medical Assistant/Billing
Priority Medical Centers
01.2012 - 01.2014
Faxed and Called in Prescriptions
Answered Phones and Scheduled Appointments
Verified Insurance
Managed Case Status
Developed X-Rays
Assisted chiropractors with patient setup and positioning for spinal adjustments and physical therapies
Educated patients on exercises, stretches, and wellness routines as prescribed by the chiropractor
Administered therapies such as ultrasound, electric stimulation, and hot/cold packs (if certified)
Maintained treatment rooms, sterilized equipment, and ensured cleanliness according to safety protocols
Supported office operations by ordering clinical supplies.
Provided compassionate, hands-on support to patients throughout their care journey
Front Desk/Medical Assistant
The Neurological Disorders/Dermatology Clinic
01.2010 - 01.2012
Assisted the Doctor with Shave Biopsy’s, Punch Biopsy & Molluscum procedures.
Verified insurance coverage for patients, minimizing billing errors.
Collected patient medical histories and vital signs.
Supported patients with neurological conditions such as migraines, seizures and neuropathy.
Handled payments and resolved billing questions
Helped manage chronic skin conditions
Educated parents/guardians on skin care routines, medication usage and treatment plans
Communicated with pharmacies, labs and referring pediatricians.
Scheduled and manage doctors schedules
Medical Assistant (Externship)
Broward Health
01.2010 - 01.2010
Performed Venipuncture, Injections, and EKGs.
Recorded vital signs such as blood pressure, temperature and pulse in patient charts.
Recorded weight, height and reason for visit on patient charts
Responsible for filing patient charts
Faxed prescriptions to pharmacies; prepared requisition forms to be sent to laboratory.
Responsible for setting up the room for patient visit
Executive Assistant
Lantern Inc.
01.2007 - 01.2010
Prepared executive-level reports, presentations, and correspondence.
Coordinated internal and external meetings and follow-up tasks
Oversaw special projects.
Maintained organized filing systems
Managed payroll
Screened calls and emails and responded accordingly to support executive correspondence.
Answered high volume of phone calls and email inquiries.
Prepared documents and reports
Updated spreadsheets
Managed meetings
Cosmetic Coordinator
Rendon Center For Dermatology And Aesthetic Medicine
08.2018 - Current
Served as the primary liaison for patients seeking cosmetic dermatology treatments, providing consultations and procedure education
Coordinated scheduling for cosmetic procedures including Botox, dermal fillers, chemical peels, microneedling, morpheus, coolpeel and laser treatments.
Assisted providers during cosmetic consultations and treatments, ensuring patient comfort and preparedness
Managed inventory and ordering of skincare products and cosmetic supplies; maintained proper storage and display.
Educated patients on skincare regimens, post-procedure care, and available cosmetic services and products.
Developed and implemented patient retention and marketing strategies, including email campaigns and even promos.
Processed payments, prepared estimates, and discussed pricing and package options with patients
Maintained patient records, documented treatment plans, and ensured HIPAA compliance
Coordinated promotional events and social media content to promote cosmetic services
Ensured a high level of customer service and satisfaction by providing personalized support and follow-up communication
Submitted reports on daily usage and inventory
Assisted dermatologist with medical and surgical procedures (excisions, biopsies, ed&c)
Education
Certified Medical Assistant - Medical Assisting
Broward College
Davie, FL
01-2020
Medical Assistant Certification -
Sanford Brown
Pompano Beach, FL
03-2010
Skills
Microsoft Word, PowerPoint, Basic Excel, Outlook
EMR / EHR (ez derm, ema, modmed)
HIPPA/Osha Training
CPR Certified
CMA Certificate
Patient care coordinating
Inventory management
Payment collection
Accomplishments
Contributed to achieving $135,000 in a revenue of $200,000 office goal with a promotional cosmetic event by consulting patients with providers recommendations on procedures and treatment packages.
Certification
CMA - Certified Medical Assistant
CPR
OSHA/HIPPA
Timeline
Cosmetic Coordinator
Rendon Center For Dermatology And Aesthetic Medicine