Brittany BeHage
Clinton,Washington
Summary
I am a very dynamic professional with a proven track record in business development and planning, and exceptional customer service skills. At SmartBox I increased client base significantly through strategic partnerships and relentless negotiation. Excelled in team collaboration and problem-solving, consistently exceeding revenue targets. Skilled in account and vendor management, fostering relationships that drive business growth.
I strongly believe in community. I was on multiple boards in Jacksonville including, The First Coast Worksite Wellness Council, The American Heart Ass. and the YMCA.
Overview
8
8
years of professional experience
Work History
Sales Associate
The Star Store
02.2024 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Manager
Seabiscuit Bakery
02.2022 - 01.2024
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cross-trained existing employees to maximize team agility and performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional, organized, and safe environment for employees and patrons.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Business Development Manager
SmartBox
01.2017 - 06.2019
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
- Managed accounts to retain existing relationships and grow share of business.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Represented company and promoted products at conferences and industry events.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Organized promotional events and interacted with community to increase sales volume.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Education
Associate of Arts -
Western Michigan University
Kalamazoo, MI01-2013
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Business development and planning
- Negotiations
- Relationship building and management
- Account management
- Vendor management
- Revenue generation
- Business administration
- Training and development
- Creating proposals
Timeline
Sales Associate
The Star Store
02.2024 - Current
Manager
Seabiscuit Bakery
02.2022 - 01.2024
Business Development Manager
SmartBox
01.2017 - 06.2019
Associate of Arts -
Western Michigan University
Similar Profiles
Erik NielsenErik Nielsen
Retail Sales Manager - Produce Department at The Star Store IncRetail Sales Manager - Produce Department at The Star Store Inc
Gulhan OzdemirGulhan Ozdemir
Sales Associate at Waikiki Store At North Star MallSales Associate at Waikiki Store At North Star Mall
Sarah BullockSarah Bullock
Cashier at Lone Star Food StoreCashier at Lone Star Food Store
Armando VeliuArmando Veliu
Trucking Dispatcher at Mancka Transport IncTrucking Dispatcher at Mancka Transport Inc
Annette HollingsworthAnnette Hollingsworth
Manager of Conferences at National Association of Therapeutic Schools & Programs (NATSAP)Manager of Conferences at National Association of Therapeutic Schools & Programs (NATSAP)