Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Belvin

Summary

Detail-oriented and highly organized entry-level supply chain and logistics professional with a strong background in customer service and inventory management. Skilled in order processing, inventory tracking, and vendor communication, with the ability to work efficiently in a remote environment. Proficient in Microsoft Excel, ERP systems, and data entry, ensuring accurate and efficient supply chain operations. Strong problem-solving and time management skills, with a commitment to optimizing logistics workflows and delivering excellent customer support. Eager to apply my skills in a dynamic supply chain environment to enhance efficiency and streamline operations..

Overview

8
8
years of professional experience

Work History

Customer Service Representative

CVS HEALTH CORPORATION
09.2024 - Current
  • Used administrative guidelines as resource or to answer questions when processing medical claims.
  • Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
  • Paid or denied medical claims based upon established claims processing criteria.
  • Verified patient insurance coverage and benefits for medical claims.

Residential Sale Mentor

Charter Communications, Spectrum
01.2023 - 08.2024
  • • Applied strong leadership skills and problem-solving abilities to maintain team efficiency and organize workflows.
  • • Developed effective improvement plans to meet organizational goals and specifications.
  • • Evaluated staff performance and coached team members to address inefficiencies and enhance productivity.
  • • Supported organizational initiatives by aligning employee efforts with mission-critical objectives.
  • • Assessed customer needs and feedback to improve services and streamline operations.

Pharmacy Advocate

Accredo Specialty Pharmacy
08.2021 - 01.2023

• Monitored medication stock and managed inventory to ensure streamlined workflows and low overhead costs.

• Evaluated applicant data to determine eligibility for various assistance programs and economic support.

• Assisted clients in completing applications and provided guidance through complex processes.

• Collaborated with diverse individuals to ensure accurate and timely delivery of pharmacy-related services.

Loan Specialist

Suntrust
01.2020 - 08.2021

• Ensured compliance with regulatory standards to protect customer data and maintain confidentiality.


• Developed strong customer relationships by providing tailored financial solutions and excellent service.


• Prepared loan documents and explained terms clearly, ensuring customer understanding and satisfaction.


• Monitored progress from application to loan approval, maintaining accurate records throughout the process.

Freight Customer Service Representative

FedEx Freight
08.2017 - 01.2020

• Updated inventory records, maintained detailed logs, and ensured accuracy of freight documentation.


• Collaborated with customers to address freight delays, resolve delivery issues, and provide shipment updates.


• Evaluated freight and inventory data to identify areas of improvement and optimize distribution workflows.


• Prepared documentation for billing, shipment tracking, and compliance with shipping standards.

Education

Diploma - Medical Assistant

Everest University
05-2009

High School Diploma -

Auburndale Senior High School
05-2008

Skills

  • Inventory counting
  • Data entry experience
  • Logistics
  • Microsoft Excel
  • Goal setting
  • Client relations
  • Data collection
  • Follow-up skills
  • Team development
  • Order processing
  • Customer service

Timeline

Customer Service Representative

CVS HEALTH CORPORATION
09.2024 - Current

Residential Sale Mentor

Charter Communications, Spectrum
01.2023 - 08.2024

Pharmacy Advocate

Accredo Specialty Pharmacy
08.2021 - 01.2023

Loan Specialist

Suntrust
01.2020 - 08.2021

Freight Customer Service Representative

FedEx Freight
08.2017 - 01.2020

Diploma - Medical Assistant

Everest University

High School Diploma -

Auburndale Senior High School
Brittany Belvin