Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Brittany Bennett

Philadelphia,Pa

Summary

Adept at enhancing warehouse efficiency and inventory management, my tenure at Stagestep/Gerflor USA showcases a proven track record in improving operational workflows. Leveraging skills in warehouse software systems and team collaboration, I've significantly contributed to maintaining safety standards and optimizing stock control, ensuring seamless shipping and receiving processes.

Overview

8
8
years of professional experience

Work History

Warehouse Worker

Stagestep/Gerflor USA
08.2022 - Current
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.
  • Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
  • Helped train new employees in safe practices and warehouse procedures.

Customer Service Representative

Stagestep/Gerflor USA
08.2022 - Current

Take any customer questions or concerns.

Put in orders from the online store Amazon store or call In.

File or scan in any paper work from the days work.

Maintain and clean work space.

Follow up on customers orders.

Help sales representatives with customers who have any questions.

Warehouse Worker

Mika &Sammys Dog Treats
08.2020 - 07.2022

Cleaned and maintained the warehouse.

Picked and packed treats for orders to be shipped out.

Sliced meat for orders to be put in dehydrator overnight.

Trained and helped new employees.

Opened up the warehouse and get prep work done for the morning shift.

Warehouse Assistant

Printfly
06.2018 - 02.2020
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
  • Reduced shipment errors, meticulously verifying items against order sheets before dispatch.

Deli Clerk

Marinuccis Deli
05.2018 - 04.2019
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Responded to customer inquiries and complaints with professionalism, restoring satisfaction swiftly.

Catering Assistant

Bekas Catering
04.2017 - 05.2018
  • Provided friendly, courteous service to create memorable moments for guests.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to execute seamless catering events for clients.
  • Coordinated closely with other staff members during events for smooth service delivery.
  • Offered excellent customer service, addressing client concerns promptly and professionally.
  • Enhanced customer satisfaction by providing exceptional catering services at various events.
  • Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
  • Set up and broke down event spaces efficiently, ensuring timely completion of tasks while minimizing disruption to guests.
  • Supported efficient kitchen operations by maintaining a clean and organized workspace.

Education

High School Diploma - Art

Little Flower Highschool For Girls
Philadelphia, PA
06.2009

Skills

  • Receiving
  • Shipping documentation
  • Shipping
  • Document management
  • Paperwork processing
  • Packaging and labeling
  • Workplace cleanliness
  • Pallet jacking
  • Order logging
  • Sending shipments
  • Workplace organization
  • Receiving orders
  • Teamwork and cooperation
  • Safety procedures
  • Self-motivated and independent
  • Material handling equipment
  • Punctual and reliable
  • Package handling
  • Shipment tracking
  • Warehouse software systems
  • Pallet jack use

Timeline

Warehouse Worker

Stagestep/Gerflor USA
08.2022 - Current

Customer Service Representative

Stagestep/Gerflor USA
08.2022 - Current

Warehouse Worker

Mika &Sammys Dog Treats
08.2020 - 07.2022

Warehouse Assistant

Printfly
06.2018 - 02.2020

Deli Clerk

Marinuccis Deli
05.2018 - 04.2019

Catering Assistant

Bekas Catering
04.2017 - 05.2018

High School Diploma - Art

Little Flower Highschool For Girls
Brittany Bennett