Brittany Betts
Central Square,NY
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
7
7
years of professional experience
Work History
Mail Clerk
Le Moyne College
08.2017 - Current
- Sort and collate incoming and outgoing mail
- Weigh mail to determine correct postage
- Time/date stamp all incoming/outgoing mail
- Help customers receive and send mail
- Sell postage stamps
- Discard junk mail
- Deliver to inside offices around campus
- Distributed mail on foot to offices/staff, delivering to approximately 30 customers per shift.
Grounds Crew Member
Le Moyne College Physical Plant
05.2023 - 09.2023
- Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
- Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
- Promoted teamwork among crew members through clear communication and cooperation during project execution.
- Improved safety on grounds by promptly removing debris and maintaining walkways.
- Upheld high standards of cleanliness throughout property by routinely picking up litter and ensuring trash receptacles were emptied regularly.
- Enhanced green spaces by performing routine maintenance tasks, such as mowing, trimming, and edging.
- Supported training initiatives for new crew members to ensure consistent performance levels across entire team.
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Performed planting, watering, mulching, and edging of lawns.
- Utilized power tools and landscaping machines to maintain outdoor areas.
Customer Service Cashier
Byrne Dairy
09.2017 - 07.2020
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined checkout process for faster service and improved customer experience.
- Maintained clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Balanced cash registers accurately at end of each shift, minimizing discrepancies and errors.
- Collaborated with team members to ensure smooth operations during peak hours.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Demonstrated versatility by cross-training in various departments throughout store when required.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Developed and managed relationships with customers to increase customer loyalty.
- Referred to price sheets and special sale bulletins to enter price changes.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Education
Bachelor of Science - Psychology
Le Moyne College
Syracuse, NY05.2024
Skills
- Problem-solving skills
- Customer Service
- Team Collaboration
- Workplace Safety
- Drawer management
- Customer Assistance
- Cooperative Attitude
- Dependable
- Easily Adaptable
Languages
American Sign Language
Limited Working
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Work-life balanceCareer advancement401k matchHealthcare benefitsPaid sick leaveFlexible work hoursPaid time offCompany CulturePersonal development programsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Grounds Crew Member
Le Moyne College Physical Plant
05.2023 - 09.2023
Customer Service Cashier
Byrne Dairy
09.2017 - 07.2020
Mail Clerk
Le Moyne College
08.2017 - Current
Bachelor of Science - Psychology
Le Moyne College
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