Summary
Overview
Work History
Education
Skills
Certification
Training
Timeline
Generic

Brittany Bigley

Iowa City,IA

Summary

Caring and skilled Crisis and Mediation Advocate, passionate about positively impacting programs and helping participants by providing expert wrap-around support to clients and their families. Familiar with the CAAM Team, and always looking for ways to improve and maintain community relationships.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crisis and Mediation Advocate

United Action For Youth
10.2023 - Current
  • Coordinate direct support for clients.
  • Respond to crisis calls within the school district and community.
  • Collaborate with additional community agencies, school administration, and community partners to create holistic care plans.
  • Work with clients on a social-emotional basis to improve life choices and find healthy coping skills.
  • Continued professional development by frequently attending new training sessions.
  • Determine needed and relevant interventions based on each client’s cognitive abilities and current needs.
  • Facilitate family mediations and act as a liaison between youth and adult, or family and school administration.
  • Facilitate community diversion programs for first time offending youths.
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Made referrals to appropriate services, following up to confirm patients received access to required care.
  • Create curriculum and facilitate classes for at risk junior high and high schools to assist in behavior replacement or substance use harm reduction for at risk youth.

Transitional Living Program Advocate

United Action For Youth
09.2021 - 10.2023
  • Manage a caseload of up to 15 homeless youth.
  • Coordinate referrals and direct support for clients.
  • Improve clients' life skills with routine life activities such as financial budgeting, cooking, and rental payments.
  • Work as a liaison between clients and school administration to ensure academic goals involving attendance and grades are being met.
  • Work with clients on a social-emotional basis to improve life choices and find healthy coping skills.
  • Manage case notes and client tracking, based on RHY (Runaway and Homeless Youth) training and policies.
  • Continued professional development by frequently attending new training sessions.
  • Determine needed and relevant interventions based on each client’s cognitive abilities and current needs.
  • Collaborate with team members to achieve target results.
  • Resolve problems, and help client's learn problem resolution skills.

Intern

Still Waters Recovery And Wellness
02.2021 - 08.2021
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Led supportive group discussions and education sessions with alcohol and drug users and families.
  • Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
  • Sorted, organized and maintained files.
  • Took meeting notes and compiled paperwork to support department.
  • Collaborated with team to optimize workflow and achieve objectives.

Education

Associate of Arts - Human Services

Kirkwood Community College
Cedar Rapids, IA
05.2021

Skills

  • Proficient in Client Needs Assessments
  • File Management
  • Excellent Knowledge of Community Resources
  • Family Services and Mediation
  • Excellent Communication
  • Mental Health Support
  • Case Management Proficiency
  • Intervention Planning
  • Skilled in Intake Interviewing
  • Adept at Conflict Resolution
  • Cultural Awareness
  • Planning and Coordination

Certification

(TCADC) Temporary Certified Alcohol and Drug Counselor

Training

  • ASSIST Suicide First Aid Trained
  • Child Abuse Mandatory Reporter Training
  • Dependant Adult Abuse Mandatory Reporter Training
  • Prepare to Protect: Preparing Youth for Emergencies and Disasters Training
  • Positive Youth Development in Action: Engaging Youth People in Leadership Roles Training
  • How PHAs can Assist People Experiencing Homelessness Training
  • ServicePoint Training
  • Transforming Trauma into Trust Training Training
  • Leadership and Emotional Intelligence Training
  • The Power of 3: Services, Safety, and Sanctuary for LGBTQ Youth and Youth of Color
  • Skills Training to Prepare Youth for Success in Adulthood
  • The Intersection of Race, Disability, Mental Health, and the School-to-Prison Pipeline
  • Understanding Implicit Racial Bias
  • Circles Training
  • Intermediate Fair Housing Training

Timeline

Crisis and Mediation Advocate

United Action For Youth
10.2023 - Current

Transitional Living Program Advocate

United Action For Youth
09.2021 - 10.2023

Intern

Still Waters Recovery And Wellness
02.2021 - 08.2021

Associate of Arts - Human Services

Kirkwood Community College

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