Brittany Binney

Any and all information pertaining to this position is strictly confidential and I am unable to provide any detail.

• Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
• Stayed current with industry terminology to provide accurate transcription services.
• Performed freelance work with flexibility to meet employer-set deadlines.
• Reviewed and edited transcripts to verify and provide accurate and complete information.
• Edited drafts created from speech recognition software.
• Transcribed sensitive documents with complete confidentiality.

I was a paraprofessional assistant for a student with epilepsy. I was with the student at all times during the school day to ensure their safety and well-being, as well as monitor for any possible medical emergency. In case of medical emergency/seizure, I was trained in seizure protocol and administration of emergency rescue medication. I did not quit this job, nor was I fired, I was laid off with pay at the start of the pandemic. Some of my other duties included, but were not limited to;

• Collaborated closely with classroom teachers to ensure all students' needs were met effectively.
• Supported implementation of Individual Education Plans for students with disabilities.
• Monitored student progress and assisted with assessments as needed.
• Facilitated communication between school personnel, families, and outside agencies.
• Demonstrated patience, compassion, and empathy in various situations.
• Communicated student progress and concerns to teacher.
• Conferred with IEP team to assist in evaluating special education student progress.

• Handled equipment, chemicals, and materials properly and with caution.
• Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
• Organized and used industrial cleaning products following strict safety procedures.
• Used time management and efficient cleaning methods to meet deadlines.
• Emptied trashcans and transported waste to collection areas.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

• Prepared dining room for service by cleaning , organizing tables and placing table settings.
• Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
• Answered customer questions about hours, seating, and menu information.
• Delivered unparalleled service to drive positive dining experience and repeat customer visits.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Watched dining area staff to evaluate server loads and calculate accurate wait times.
• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Collected information from arriving customers to seat groups or place them on waitlist.
• Complied with food safety and food hygiene regulations to safeguard public health.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Assigned patrons to tables suitable for needs and restaurant section rotation.