Highly efficient Administrative Coordinator supporting large academic department with multiple cost centers. Proven dynamic skillset with years of cohesive and effective performance. Ability to work in a high pressure, fast paced environment with accuracy and little supervision while fostering an inclusive, growth minded workplace. Proficient in University specific software including Windows-based applications, Drupal Content Management, social media, WordPress, Adobe, Canva, DocuSign and Zoom.
• Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
• Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
• Coordinated activities and events to create safe, positive and inclusive environment.
• Assisted residents in achieving personal goals by facilitating access to community resources and services.
• Facilitated group counseling sessions to help clients address issues of substance abuse, anger management and interpersonal relationships.
• Communicated behavior choices to residents by outlining positive and negative consequences of choices.
• Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
• Encouraged clients to develop self-advocacy skills and to become active participants in own treatment plans.
• Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
• Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
• Enforced policies and safety standards through building and room rounds.
• Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
• Documented resident interactions thoroughly, maintaining accurate records for case management purposes.
• Participated in ongoing professional development opportunities to stay current on best practices within the field of residential counseling, enhancing overall effectiveness in role.
• Supported Finance, Communications and Outreach staff.
• Maintained delicate relationships with party leaders, elected officials and campaigns.
• Mentored junior team members, fostering professional growth and enhancing overall team capabilities.
• Adapted quickly to changing circumstances during projects execution without compromising timelines or desired outcomes.
• Addressed complaints and inquiries from community members .
• Cultivated interpersonal skills by building positive relationships with others.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Demonstrated creativity and resourcefulness through development of innovative solutions.
• Worked well in team setting, providing support and guidance.
• Gained strong leadership skills by managing projects from start to finish.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Participated in team projects, demonstrating ability to work collaboratively and effectively.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
• Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
• Remained solutions-oriented in face of complex problems to assist management and overall business direction.
• Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Greeted guests in with friendliness and professionalism.
• Worked flexible hours across night, weekend, and holiday shifts.
• Represented organization at public events, advocating for its mission and values in the community.
• Contributed to values, goals and strategic vision of organization.
• Maintained accurate financial records by regularly reconciling accounts payable transactions.
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Handled day-to-day accounting processes to drive financial accuracy.
• Reconciled and processed winter fuel applications for non-profit.
• Verified bills to corresponding accounts in effort to avoid duplication and approved invoices accordingly.
• Gathered, evaluated and summarized account data.
• Maintained historical records according to set policy and procedure.
• Aided in preparation of necessary documentation for timely submission to relevant authorities, avoiding penalties or fines.
• Supported internal audit initiatives, ensuring company alignment with industry standards and best practices.
• Collaborated with cross-functional teams to address potential compliance concerns.
• Maintained up-to-date knowledge of applicable laws and regulations.
• Managed recordkeeping systems related to compliance activities ensuring easy access when needed.
• Created and maintained compliant work environment.
• Directly supported Director of Compliance in keeping within federal and state laws regarding formal political reporting, donor accounts and auditing.
• Communicated and maintained relationship with outside service specializing in political law and reporting.
• Entered and updated donor data using custom NGP software.
• Collected weekly timesheets from fellow team members, input time for check processing.
• Reconciled internal finances.
• Maintained confidentiality standards.
• Assisted in managing assigned accounts for P&G brand accounting for royalties.
• Regularly communicated with customers, discussed billing and past due notices.
• Analyzed details of business contracts and accounted for tasks per agreement.
• Safeguarded interest of company while retaining open communication with vendors and upper management.
• Monitored account progress and solved any discrepancies.
• Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Managed interns, providing adequate training and written set of duties.
• Controlled incoming client correspondence, redesigned processes to help streamline existing procedures and enhanced overall reputation.
• Assisted accountants with data entry using tax-based software in accordance with federal and state regulations.
• Reconciled and analyzed company financial accounts.
• Optimized payroll entries, employee benefits, withholdings and disbursement of checks each week.
• Assisted all Probation Officers in daily office duties with occasional client visits in local detention facilities, court proceedings and preliminary interviews.
• Retrieved background investigations and created corresponding reports for assigned officer.
• Conducted client and family interviews in preparation for Pre-Trail reports.
• Maintained confidentiality at all times to protect clients and organizations core value with compliance and safety procedures.
• Preserved and fostered positive environment with mutual respect.
• Conducted pre-sentence investigations by doing in-depth research and compiling police reports.
• Evaluated people on probation to determine best course of rehabilitation.
• Completed reports on behalf of court and associated legal entities.
• Developed rapport with probationers, fostering trust while maintaining professional boundaries.