Summary
Overview
Work History
Education
Skills
Additionalinformation - References
Timeline
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Brittany Bortles

Brittany Bortles

Atlanta,GA

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy. Strives to meet customer needs and provide an excellent overall experience.

Overview

13
13
years of professional experience

Work History

Server/Bartender

The Painted Pickle
Atlanta, GA
04.2024 - Current
  • I helped open this establishment because of my ability to create new systems and to foster a clean, positive, and lucrative environment for staff and guests in a high volume setting
  • This is the sister establishment to my previous job (The Painted Duck) and similarly, the focus is providing excellent customer service, supporting service flow, helping others with POS systems, opening/closing duties, ensuring private events are well taken care of, communicating with managers on duty, etc.

Sever/Hostess/Barback

The Painted Duck
Atlanta, GA
02.2018 - 04.2024
  • Above all, to provide excellent customer service
  • Upkeep good service flow as this is a very large establishment that does many corporate events
  • Helping others with whatever task is necessary including: bussing, food running, prep, inventory, recommending food/drink options for guests, opening/closing duties, and POS questions.
  • Due to COVID/maternity leave I was away from this job from March 2020-April 2022.

Optician/Tech/Front Desk

The Eye Gallery
Broomfield, CO
01.2016 - 01.2018
  • Pre-testing patients, pulling authorizations/submitting claims with insurance benefits, frame styling, ordering contacts/glasses, minor edging experience, inventory, adjusting/repairing glasses.

Hostess/Server

Abejas
Golden, CO
10.2015 - 12.2017
  • To provide excellent customer service quickly and efficiently! Maintain food and beverage knowledge
  • Maintain cleanliness in restaurant
  • Accomplish all side work during shift
  • Ensure the customer has a good experience.

Optician

Colorado Eye Center
Broomfield, CO
03.2013 - 10.2016
  • Maintaining knowledge of insurance benefits, frame styling, submitting insurance claims, adjusting/repairing glasses, keep good communication with patients.

Receptionist

Serenity Salon and Spa
Arvada, CO
07.2011 - 03.2013
  • Greeting clients, booking/confirming appointments, tracking service sales, inventory, service/product sales goals, opening/closing salon, maintaining excellent customer service.

Education

Diploma -

Ralston Valley High School
Arvada, CO
05.2012

Skills

  • Excellent Team Player
  • Customer Service
  • Communication Skills
  • Reliable
  • Teachable
  • High Volume Establishments
  • Hospitality

Additionalinformation - References

  • Justin Amick, Owner/Operator of Painted Hospitality, (404) 308-7773
  • Jessica Rucco, General Manager of The Painted Pickle, (678) 227-8206

Timeline

Server/Bartender

The Painted Pickle
04.2024 - Current

Sever/Hostess/Barback

The Painted Duck
02.2018 - 04.2024

Optician/Tech/Front Desk

The Eye Gallery
01.2016 - 01.2018

Hostess/Server

Abejas
10.2015 - 12.2017

Optician

Colorado Eye Center
03.2013 - 10.2016

Receptionist

Serenity Salon and Spa
07.2011 - 03.2013

Diploma -

Ralston Valley High School

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Brittany Bortles