Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Brittany Boston

Brittany Boston

Garland,TX

Summary

High-performing Sales Associate and Customer Service Representative, with years of experience delivering successful customer service, while exceeding expectations for profitability and creating team development. Helped customer service supervisors to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability. Dedicated and organized Customer Service Representative/Associate with effective leadership skills with years of experience providing excellent customer service, while also maintaining a fast pace work environment for my fellow peers. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.

Overview

2
2
years of professional experience

Work History

Picker Packer

Amazon
10.2023 - 01.2024
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
  • Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
  • Participated in ongoing training programs to stay current on industry best practices for efficient picking and packing processes.

Advisor

Nelnet Student Loan Services
09.2021 - 03.2023
  • Assisted students in exploring and selecting career paths.
  • Empowered students through counseling and skill-building exercises.
  • Advised students on educational, career and social opportunities.
  • Delivered informative presentations at seminars, educating prospective clients on personal finance topics such as retirement planning or wealth management strategies.

Customer Service Representative

Aramark
12.2021 - 09.2022
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.

Education

Texans Can Academy – Dallas Grant East
01.2017

Skills

Credit card payment processing Sales expertise

Customer relations

High-energy attitude

Inbound and Outbound Calling Retail sales customer service Schedule mastery

Verbal Communication

Quality Assurance Courteous demeanor Microsoft Office Suite expert

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Picker Packer

Amazon
10.2023 - 01.2024

Customer Service Representative

Aramark
12.2021 - 09.2022

Advisor

Nelnet Student Loan Services
09.2021 - 03.2023

Texans Can Academy – Dallas Grant East
Brittany Boston