Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Brittany Bour

Portland,OR

Summary

Dynamic account management professional with a proven track record, driving 135% quota attainment. Expert in sales strategy and market research, leveraging data analysis to enhance customer relationships. Adept at stakeholder engagement and technology integration, consistently delivering high-value solutions and fostering long-term partnerships.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Account Growth/ ECommerce Partner (Contract)

Friends of Commerce
Remote
04.2023 - Current
  • Collaborates with the CEO and CTO to achieve high-value engagement and in-depth discovery of 100+ prospective and current eCommerce accounts.
  • Develops comprehensive account plans outlining goals, as well as action steps required for success in modernizing digital presence within B2B manufacturing and distribution.
  • Identifies prospective ICP target accounts, leveraging trusted market data tools, to present eCommerce solutions as a long-term implementation partner.
  • Liaisons with peers at BigCommerce, Shopify, and Acumatica to capture upsell/cross-sell opportunities within target accounts.

Fractional Account Manager

Self Employed
Remote
01.2021 - Current
  • Leads business development to include outbound prospecting, inbound customer service, and account expansion for startup clients.
  • Deploys AI tools and functionality to increase efficiencies in market research, content creation, and engagement.
  • Creates comprehensive CRM reports to identify account growth opportunities.
  • Manages a diverse portfolio of ICP accounts, ensuring timely project delivery.

Sr. Account Executive

miEdge (Zywave)
Portland , OR
12.2018 - 09.2020
  • Mentored by the CSO, I led 47 insurance and broker teams to implement miEdge's lead generation platform.
  • Worked with accounts ranging from SMB to enterprise-level contracts.
  • 135% to quota in 2019, reaching 610k.
  • Zywave acquisition, December 2019.

Account Executive

ServiceMax
Pleasanton, CA
05.2015 - 04.2016
  • Transitioned from SMB Account Executive to develop an enterprise pipeline of 3X, targeting $1M+ ARR accounts.
  • Acted as an expert promoting cloud-based field service technology within the SFDC ecosystem.
  • Completed company-wide Value Selling Certification in January 2016.
  • GE Digital acquisition, November 2016.

Sr. Account Executive

SmartZip
Pleasanton, CA
04.2013 - 04.2015
  • Onboarded over 150 real estate teams to utilize big data and predictive analytics.
  • Trained four customer success managers, achieving a 90% renewal rate for all accounts.
  • Attained 145% of quota in 2014, generating $875k and earning President's Club recognition.
  • Constellation Real Estate Group acquisition, August 2019.

Education

Speech And Rhetorical Studies

Western Oregon University
Monmouth, OR

Skills

  • Account management
  • Market research
  • Customer relationship management
  • Data analysis
  • Lead generation
  • Project management
  • Stakeholder engagement
  • Performance tracking

Certification

  • AI Essentials, Google - May 2025
  • Value Selling - January 2016

Accomplishments

  • Presidents' Club recipient, January 2015
  • Founding Account Executive leading three successful company acquisitions

Timeline

Account Growth/ ECommerce Partner (Contract)

Friends of Commerce
04.2023 - Current

Fractional Account Manager

Self Employed
01.2021 - Current

Sr. Account Executive

miEdge (Zywave)
12.2018 - 09.2020

Account Executive

ServiceMax
05.2015 - 04.2016

Sr. Account Executive

SmartZip
04.2013 - 04.2015

Speech And Rhetorical Studies

Western Oregon University

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