Brittany Braddock
Starkville,MS
Summary
- Dynamic Banking Specialist with expertise in financial services, client relationship management, and sales strategies. Proven ability in financial advising, account management, and cross-selling to meet evolving client needs. Experienced in enhancing retail operations and customer interactions, utilizing strong organizational and communication skills to drive performance. Skilled in administrative excellence, ensuring smooth operations and client satisfaction through effective multitasking and problem-solving.
Overview
9
9
years of professional experience
Work History
Relationship Banker II/I, full-time
Regions Financial
06.2022 - 11.2025
- Enhanced client satisfaction by analyzing needs and recommending suitable banking products.
- Fostered strong client relationships through personalized financial solutions and proactive communication.
- Improved efficiency by streamlining account opening processes, reducing client turnaround time.
- Ensured compliance with banking regulations, mitigating risk and adhering to industry standards.
- Achieved high customer satisfaction ratings by promptly addressing concerns with empathy.
- Provided expert advice by maintaining knowledge of banking products and industry trends.
Administrative Assistant/Hostess
44 Prime Restaurant LLC
12.2022 - 10.2025
- Enhanced office efficiency by implementing streamlined scheduling and resource allocation.
- Managed multi-line phone system, routing calls and greeting visitors professionally.
- Provided exceptional customer service through timely responses and relationship building.
- Cultivated a positive work environment by promoting effective communication among colleagues.
- Increased team productivity by managing communication channels and facilitating prompt responses.
Teller, full-time
BancorpSouth Bank
03.2022 - 06.2022
- Ensured transaction accuracy by processing customer transactions efficiently.
- Maintained balanced cash drawer operations throughout each shift.
- Enhanced client relationships by providing exceptional customer service.
- Trained new tellers on operational procedures and software systems effectively.
- Resolved discrepancies to ensure daily cash drawer accuracy.
Client Service Associate, full-time
Hancock Whitney Bank
06.2020 - 12.2021
- Enhanced customer satisfaction by efficiently managing client inquiries and resolving issues.
- Developed tailored financial solutions, fostering strong relationships with clients.
- Streamlined transaction processing, significantly reducing errors and boosting client satisfaction.
- Provided ongoing support to clients, ensuring their financial needs were met promptly.
Teller, part-time
BancorpSouth Bank
10.2018 - 06.2020
- Ensured accurate customer transactions, adhering to banking policies and compliance standards.
- Elevated customer satisfaction by providing prompt assistance with account inquiries.
- Maintained balanced cash drawer records, reducing discrepancies during daily audits.
- Delivered exceptional service to enhance customer loyalty and retention rates.
Sales Consultant
Le Jour Bridal Boutique
03.2018 - 10.2018
- Enhanced customer satisfaction through tailored sales strategies and engagement techniques.
- Guided clients in selecting products, ensuring optimal satisfaction upon purchase.
- Employed consultative sales methods to identify customer needs effectively.
- Assisted walk-in customers with sales inquiries and service needs.
Managerial Assistant
Park Heights Restaurant
05.2017 - 12.2017
- Aids in event setup
- Booked small number groups
- Aided in downtown marketing efforts
- Host
- Server
- Coordinated daily operations to ensure optimal service delivery and customer satisfaction.
- Assisted management in implementing training programs for new staff, enhancing team performance.
Education
Bachelor of Science - Event Management
The Art Institute-Online Division
Pittsburgh, PA04.2018
Bachelor of Science - Integrated Marketing Communications
University of Mississippi, Tupelo Campus
Tupelo, MS05.2015
Associates of Arts - Business Administration
Itawamba Community College, Tupelo Campus
Tupelo, MS05.2013
Skills
- Relationship building and management
- Service excellence orientation
- Sales proficiency
- Accurate cash processing
- Innovative problem-solving
- Effective product promotion
- Adaptability in challenging situations
- Proficient in handling multiple priorities
- Strong organizational abilities
- Skilled in digital tools and technologies
- Clear interpersonal communication
- Collaborative decision-making
Timeline
Administrative Assistant/Hostess
44 Prime Restaurant LLC
12.2022 - 10.2025
Relationship Banker II/I, full-time
Regions Financial
06.2022 - 11.2025
Teller, full-time
BancorpSouth Bank
03.2022 - 06.2022
Client Service Associate, full-time
Hancock Whitney Bank
06.2020 - 12.2021
Teller, part-time
BancorpSouth Bank
10.2018 - 06.2020
Sales Consultant
Le Jour Bridal Boutique
03.2018 - 10.2018
Managerial Assistant
Park Heights Restaurant
05.2017 - 12.2017
Bachelor of Science - Event Management
The Art Institute-Online Division
Bachelor of Science - Integrated Marketing Communications
University of Mississippi, Tupelo Campus
Associates of Arts - Business Administration
Itawamba Community College, Tupelo Campus