Brittany Brandon

Review loan agreements for compliance and accuracy, ensuring adherence to policies. Conduct employment verifications with a focus on confidentiality and precision. Maintain up to date insurance license for optional insurance products. Analyze credit histories and financial information to assess loan applications. Approve loans within designated limits while maintaining high customer satisfaction. Handle collection account activities through effective communication and follow-up with customers. Manage cash handling, bank deposits, and maintain accurate records of transactions and balances. Train and mentor new hires, fostering a collaborative team environment.

Investigate high-value claims and detect early-stage fraud rings, reducing financial risks. Verify changes and potential fraud by contacting card members, ensuring data accuracy. Cut material costs by 8% through efficient processing, enhancing operational efficiency. Collaborate with teams to reduce open purchase orders by 13%, saving $1.1 million. Compile data to generate financial reports, aiding management in decision-making. Compiled and analyzed over 1 GB of financial data, generating comprehensive reports for management review and strategic decision-making. Developed and implemented new fraud detection techniques, significantly improving early identification of suspicious activities and reducing financial losses.

Processed loan applications and facilitated approvals while ensuring compliance with policies. Implemented strategies to exceed performance targets and improve operational efficiency. Conducted audits and managed administrative operations to support organizational goals. Developed and maintained banking relationships to streamline service delivery. Recommended write-off of delinquent and Teletrack reporting. Used Ecash software to track customer requests, document problems and record solutions offered.