Summary
Overview
Work History
Education
Skills
Certification
Skills - Core Skills
Timeline
Generic

Brittany Brannon

Chipley,FL

Summary

Achieved high-quality results through effective management of teams and processes in insurance and healthcare. Drove successful adaptation to new environments, leading to improved operational efficiency. Sought roles that offer opportunities for growth and advancement in professional settings.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Condo Cleaner / Housekeeper

Kerry Gold, LLC
Panama City Beach, FL
11.2023 - 12.2025
  • Oversaw high-volume condo turnover processes, ensuring adherence to quality control standards and timely project completion.
  • Streamlined cleaning processes, reducing average time per unit from 2 hours to 1.5 hours while upholding quality standards.
  • Oversaw project management with an emphasis on meticulous execution and independent problem-solving.
  • Conducted comprehensive inspections and maintenance of properties to ensure optimal guest readiness.

Licensed Life & Health Insurance Agent

John Douglas Insurance
Panama City, FL
10.2022 - 10.2023
  • Facilitated client comprehension of life and health insurance products through consultative sales strategies.
  • Fostered strong client relationships by conducting thorough needs-based analyses.
  • Enhanced customer satisfaction scores by implementing regular follow-ups and tailored communication strategies.
  • Oversaw licensing compliance and upheld rigorous documentation standards.
  • Demonstrated professionalism by maintaining confidentiality and upholding ethical sales practices.

Sleep Technician

Sleep Disorder Center
Panama City, FL
12.2021 - 08.2022
  • Managed calibration and monitoring of diagnostic sleep study equipment.
  • Executed overnight patient monitoring and emergency response protocols.
  • Configured, monitored, and optimized CPAP/BiPAP machines for patient comfort and compliance.
  • Monitored and recorded sleep stages and clinical events in accordance with established guidelines.
  • Ensured adherence to safety and infection control standards through rigorous compliance measures.

Manager in Training

Waffle House Corporation
Panama City, FL
05.2021 - 12.2021
  • Surpassed monthly sales targets consistently over three months to enhance revenue growth.
  • Oversaw recruitment training and scheduling processes for a workforce exceeding 20 employees.
  • Executed comprehensive audits to ensure service quality and adherence to food safety regulations.
  • Oversaw inventory procurement processes and evaluated team performance to optimize operational efficiency.

Caregiver

Charter Senior Living
Panama City, FL
03.2021 - 05.2021
  • Administered personalized daily support to foster well-being among assisted living and memory care residents.
  • Maintained accurate documentation of resident status and informed nursing staff of any changes.

Caregiver

BrightStar Care
Panama City, FL
07.2020 - 12.2020
  • Provided essential support for patients' mobility, hygiene, and transportation requirements to enhance overall care.

Caregiver / Med Tech

Compassionate Love Home Care
Panama City, FL
03.2020 - 07.2020
  • Assisted in implementing patient-centered care strategies in partnership with RN oversight.
  • Implemented personalized treatment strategies and maintained vigilant oversight of patient responses to enhance therapeutic outcomes.

Lead Key Holder

Dollar General
Panama City, FL
03.2018 - 03.2019
  • Coordinated staff schedules and ensured smooth execution of daily store functions.
  • Managed vendor partnerships and assisted in hiring and inventory coordination to streamline supply chain operations.

Server / Cashier

Coram's Steak & Eggs
Panama City, FL
01.2014 - 01.2018
  • Provided outstanding customer service in high-pressure settings.
  • Facilitated onboarding and training processes for new team members.

Education

Associate of Science - Business Administration

Gulf Coast State College
Panama City, FL
12.2009

Skills

Spearheaded proactive engagement and support initiatives to enhance overall customer experience

Assisted teams in achieving project objectives through skill development initiatives

Fostered improved collaboration and communication among team members to boost productivity

Cultivated a supportive team environment through regular encouragement and assistance

Oversaw daily operations to pinpoint efficiency enhancement opportunities and execute streamlined processes

Identified operational challenges and implemented targeted problem-solving strategies for effective resolution

Spearheaded cross-functional initiatives to enhance operational workflows and eliminate inefficiencies

Assisted clients by addressing inquiries and resolving issues promptly

Supported sales team efforts through effective communication techniques Built strong client relationships to enhance loyalty and retention

Evaluated workload and streamlined task prioritization to enhance productivity

Facilitated completion of training sessions for team members through organized planning

Assisted in optimizing resource use by managing schedules Contributed to project success by following scheduling best practices

Oversaw inventory management processes to ensure optimal stock levels

Implemented quality assurance practices to enhance product reliability and customer satisfaction

Optimized scheduling and prioritization of tasks to enhance productivity

Delivered exceptional customer service to enhance client satisfaction and loyalty

Conducted comprehensive needs-based analysis to identify gaps and opportunities

Executed ethical sales strategies to foster trust and long-term customer relationships

Ensured adherence to health and safety regulations and standards

Certification

  • Basic Life Support (BLS)
  • ServSafe Manager Certification

Skills - Core Skills

  • Compliance & Documentation
  • Customer Experience
  • Leadership & Team Development
  • Operations Management
  • Problem Solving
  • Process Improvement
  • Sales & Client Relations
  • Time Management
  • Training & Scheduling

Timeline

Condo Cleaner / Housekeeper

Kerry Gold, LLC
11.2023 - 12.2025

Licensed Life & Health Insurance Agent

John Douglas Insurance
10.2022 - 10.2023

Sleep Technician

Sleep Disorder Center
12.2021 - 08.2022

Manager in Training

Waffle House Corporation
05.2021 - 12.2021

Caregiver

Charter Senior Living
03.2021 - 05.2021

Caregiver

BrightStar Care
07.2020 - 12.2020

Caregiver / Med Tech

Compassionate Love Home Care
03.2020 - 07.2020

Lead Key Holder

Dollar General
03.2018 - 03.2019

Server / Cashier

Coram's Steak & Eggs
01.2014 - 01.2018

Associate of Science - Business Administration

Gulf Coast State College
Brittany Brannon