Detail-oriented head custodian with expertise in supervising cleaning operations, ensuring compliance with health standards, and enhancing customer satisfaction through effective teamwork and problem-solving.
Overview
2027
2027
years of professional experience
Work History
Head Custodian
Grand Forks Public Schools
Grand Forks, ND
03.2023 - Current
Supervised daily cleaning operations across school facilities, ensuring compliance with health and safety standards.
Monitored inventory levels of cleaning supplies, ordering replacements as necessary to maintain operational readiness.
Conducted regular inspections of school premises, identifying areas for improvement in cleanliness and sanitation practices.
Enhanced overall cleanliness ratings through strategic process improvements and staff training initiatives.
Increased overall satisfaction among users of the facility by consistently maintaining high standards of cleanliness in all spaces.
Contributed to a positive school culture through professional interactions with students, staff, and visitors.
Checked in and stocked inventory throughout facility.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Upheld a well-maintained school environment by coordinating deep-cleaning tasks during breaks and holidays.
Managed inventory of cleaning supplies and equipment effectively to minimize waste and ensure timely replenishment.
Collaborated with administrators to address specific facility needs during events or special projects.
Reported vandalism or other damage to property to supervisor.
Coordinated with contractors for timely completion of repair works ensuring minimal disruption to daily activities at the facility.
Organized daily cleaning schedules for custodial team.
Enhanced cleanliness and sanitation by implementing efficient custodial procedures and using appropriate cleaning solutions.
Improved safety standards by promptly addressing potential hazards, such as wet floors, loose wiring, or broken fixtures.
Maintained open lines of communication with administrators regarding any upcoming projects that might impact custodial operations.
Set up, arranged and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for large events.
Moved furniture for cleaning and set up for special events.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Completed routine floor stripping, sealing, and finishing.
Ensured proper disposal of hazardous materials according to established safety protocols for environmental protection.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Optimized energy efficiency by routinely monitoring HVAC systems and making necessary adjustments for optimal performance.
Kept building spaces premises clean inside and outside.
Emptied trash cans and recycling bins to keep building clean and free of germs.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Maintained floor cleaning and waxing equipment.
Maintained optimal supply levels to meet daily and special cleaning needs.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Responded immediately to calls from personnel to clean up spills and wet floors.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Used power scrubbing and waxing machines to scrub and polish floors.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Operated buffers and burnishers to clean and polish floors.
Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Supervised supplies in inventory and submitted reorder requests.
Trained and mentored custodial staff on efficient cleaning techniques and equipment use.
Developed and implemented schedules to optimize workload distribution among custodial team members.
Coordinated maintenance requests with facility management to address urgent repair needs promptly.
Technician
Steamatic
Grand Forks, ND
2022 - 02.2023
Operated cleaning equipment to restore properties after water damage incidents.
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Worked with diverse types of weather and ground conditions.
Collaborated with team members to ensure timely project completion and customer satisfaction.
Executed precise trimming and cutting of fabric using scissors or knife.
Executed removal of compromised flooring to facilitate repairs and enhance overall environment.
Performed sheetrock removal to enhance structural integrity and aesthetics.
Performed deep cleaning of carpets to maintain hygiene standards and improve indoor air quality.
Addressed clutter and messes through efficient cleaning strategies, ensuring a tidy and presentable area.
Applied paint to surfaces to enhance aesthetic appeal and protect materials.
Sourced and extracted water from designated locations for operational use.
Veterinary Technician
Golden Valley Vet Clinic
Park River, ND
2020 - 2022
Assisted in administering vaccinations and medications to animals under veterinary supervision.
Monitored patient health during treatments and post-operative recovery periods.
Prepared surgical instruments and assisted during various procedures to ensure efficiency.
Performed routine laboratory tests, including blood work and urinalysis, to aid in diagnosis.
Educated pet owners on proper care, nutrition, and preventive health measures for their animals.
Maintained cleanliness and organization of clinic facilities to uphold safety standards.
Collaborated with veterinarians to develop treatment plans tailored to individual animal needs.
Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
Restrained animals to protect veterinarians from potential harm.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
Administered medications to animals in treatment and documented changes in condition.
Enhanced client satisfaction by providing compassionate care for pets during their appointments.
Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
Restocked surgical and office supplies to keep all necessary materials easily accessible.
Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Collected patient biopsies and blood samples for laboratory analysis.
Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
Triaged incoming patients to determine treatment needs and urgency of care.
Improved patient care by assisting veterinarians in diagnosing and treating animals.
Recorded symptoms and documented medical observations to inform treatment decisions.
Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
Facilitated stress-free visits for pets and owners with calm and patient demeanor.
Documented patient history and treatment details, maintaining accurate and up-to-date medical records.
Assisted in dental procedures, contributing to overall oral health of patients.
Enhanced patient recovery rates by administering prescribed treatments accurately and compassionately.
Maintained clean and sterile surgical areas, ensuring safe environment for animal surgeries.
Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
Monitored vital signs of animals during surgical procedures and provided postoperative care.
Performed fecal examinations, urinalysis and bloodwork.
Assisted in preparation and administration of anesthesia for surgical processes.
Collected and prepared specimens for laboratory testing.
Administer medications, vaccines and treatments as instructed by veterinarian.
Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
Assisted veterinarians with radiographs and ultrasounds.
Administered vaccinations to variety of animal species.
Obtained patient history from owners and performed physical examinations.
Farrowing Technician
North Dakota Pig Co-Op
Larimore, ND
2018 - 2020
Monitored sow health and well-being during gestation and farrowing stages
Assisted in managing piglet care, ensuring proper nutrition and hygiene
Operated equipment for feeding, cleaning, and managing farrowing facilities
Recorded data on breeding, farrowing outcomes, and animal health metrics
Implemented biosecurity measures to prevent disease transmission among livestock
Collaborated with team members to optimize workflow within farrowing operations
Monitored sows for signs of illness or distress, promptly addressing any issues to ensure overall herd health.
Improved piglet survival rates by closely monitoring sow health and implementing preventive measures.
Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
Observed animals and notified supervisor of signs of illness.
Oversaw feeding, watering and health monitoring of [Type] stock, prioritizing health and wellness.
Cleaned stalls, pens, and equipment using [Type] tools for optimal health of [Type] animals.
Executed precise medication administration protocols to maintain health standards and optimize recovery outcomes.
Provided essential care for newborn piglets to promote survival and development.
Monitored sow behavior and efficiently pulled piglets to maintain herd productivity and care standards.
Host Trainer
Texas Roadhouse
Fargo, ND
01.2016 - 06.2017
Trained new hosts on customer service protocols and restaurant operations.
Fostered a positive team environment through mentorship and support initiatives.
Contributed to restaurant profitability by managing wait times, seating arrangements, and table turnover rates.
Increased customer satisfaction by effectively addressing and resolving conflicts or concerns.
Enhanced guest experience by providing exceptional service and maintaining a welcoming atmosphere.
Ensured adherence to restaurant dress codes among staff members for a professional appearance.
Maintained up-to-date knowledge of menu offerings and special promotions, enabling accurate information sharing with guests.
Assisted coworkers when needed, demonstrating teamwork skills that contributed to overall success.
Demonstrated strong multi-tasking abilities while remaining calm under pressure, contributing to a positive work environment.
Provided attentive service by promptly greeting guests upon arrival and escorting them to their tables.
Ensured a high level of cleanliness and organization throughout the dining area, contributing to a positive guest experience.
Facilitated seamless communication between front-of-house staff, kitchen personnel, and management teams for optimal efficiency.
Promoted a safe working environment by adhering to safety regulations and proper food handling practices at all times.
Adapted quickly to changing situations and demands, ensuring smooth operations during peak hours.
Trained new hires in food handling and safety protocols to boost knowledge and performance.