Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through 14 years of experience in office environments. History of improving processes and increasing team efficiency.
Overview
13
13
years of professional experience
Work History
Office Coordinator
Oral Surgery Associates And Dental Implant Centers
01.2023 - Current
Streamlined office operations by implementing efficient filing systems and organizational tools.
Enhanced communication within the team through regular meetings and detailed reporting.
Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
Facilitated a positive work environment by addressing employee concerns and providing support when needed.
Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Interacted with customers by phone, email, or in-person to provide information.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Floor Manager
Smith Dental
04.2022 - 12.2023
Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
Managed daily store operations for smooth functioning and achieving sales targets.
Enhanced team performance through regular training, mentoring, and constructive feedback.
Streamlined inventory management with accurate tracking and timely replenishment of stock.
Administrative Assistant
Pristine Golf
08.2019 - 12.2021
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Office Manager
AAA Sanitation
11.2010 - 08.2019
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Maintained computer and physical filing systems.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Updated reports, managed accounts, and generated reports for company database.
Created, maintained and updated filing systems for paper and electronic documents.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Payroll
Accounts Receivable
Accounts Payable
Payroll Taxes
Reconciliation
Answer multi line phone system
Education
No Degree - Nursing
Athens Technical College
Athens, GA
High School Diploma -
JCCHS
Jefferson, GA
05.2008
Skills
Contract coordination
Correspondence Management
Office Administration
Inventory Auditing
Report reconciliation
Client Relations
Technical Support
File Organization
Expense Reporting
Scheduling
Document Management
Administrative Support
Customer Service
Data entry accuracy
Billing
Human Resources
Timeline
Office Coordinator
Oral Surgery Associates And Dental Implant Centers
01.2023 - Current
Floor Manager
Smith Dental
04.2022 - 12.2023
Administrative Assistant
Pristine Golf
08.2019 - 12.2021
Office Manager
AAA Sanitation
11.2010 - 08.2019
No Degree - Nursing
Athens Technical College
High School Diploma -
JCCHS
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