Brittany Brown
Atlanta,GA
Summary
Organized professional with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development and training. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to learn. Able to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
CEO CoFounder
Dancy Street Investments
03.2020 - Current
- Co founded successfully growing short term rental business
- .Managed day to day task and employee
- Maintained P&L
- Shaped solutions by leveraging trends in customer marketplaces and industries.
- Maintained inventory of 3 business locations products and supplies at once
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved marketing to attract new customers and promote business.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Lead InFlight Instructor
SkyWest INC.
01.2014 - 05.2020
- Keep up to date with changing regulations and procedures for 5 different airlines
- Trained new hire flight attendants according to company Standard Operating Procedures and Federal Aviation Regulations
- Built and maintained professional relationships with status holding clients
- Maintained knowledge of 5 companies compliance through line checks and regulatory duties
- Demonstrated accountability by upholding company standards and procedures.
- Created instructional material and training syllabi for specific areas of ground and inflight training for all airlines
Training Manager
Enterprise Holdings
08.2012 - 12.2014
- Developed customer relations while executing sales techniques
- Proficiently used tools to respond to customers questions about reservations and vehicle needs
- Trained new hires on sales and maintenance techniques
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Prepared and distributed manuals, handouts and online tutorials to provide employees with training materials and resources.
- Directed field training to enhance participants' skills.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Managed new employee orientation training process for more than 50 employees each year.
Team Lead
Macys
03.2010 - 08.2012
- Delegated various activities to team members for profitable sales quarters
- Audited team performance and compliance with company and quality standards.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Decreased company loss while maintaining secure sales floor.
- Coached team members in techniques necessary to complete job tasks.
Intern
Ignition INC
08.2011 - 12.2011
- Developed new ways to market brands represented by the company
- Received first hand experience while learning from campaign managers.
Education
Bachelor of Arts - Speech
Georgia State University
Atlanta, GASkills
- Verbal and Written Communication
- Customer Relationship Management
- Staff Management
- Business Planning
- Complex Problem-Solving
- Budget Controls
- Coaching and Mentoring
- Time Management
- Multitasking
- Income and Expense Management
- Reading Comprehension
- Scheduling and Coordinating
Volunteer Experience
- National Society of Women in Media Volunteer
- Habitat for Humanity (SkyWest 2015)
- Leap Empowers Language Enrichment Summer Program (2017)
Timeline
CEO CoFounder
Dancy Street Investments
03.2020 - Current
Lead InFlight Instructor
SkyWest INC.
01.2014 - 05.2020
Training Manager
Enterprise Holdings
08.2012 - 12.2014
Intern
Ignition INC
08.2011 - 12.2011
Team Lead
Macys
03.2010 - 08.2012
Bachelor of Arts - Speech
Georgia State University
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