BRITTANY BROWN
Hollister,CA
Summary
Passionate and professional Representative leads outreach efforts, strategic direction and day-to-day function management. Proven talent at building relationships and influencing others to gain support and commitment. Excellent presentation and communication skills and comfort working in fast-paced environment. Highly-motivated to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Executive Director
San Benito County Farm Bureau
Hollister , CA
05.2023 - Current
- Leadership and Management- Ability to develop and implement strategic plans to advance the organization's mission and objectives
- Skilled in leading, motivating, and managing staff to achieve organizational goals
- Proficient in managing daily operations, ensuring efficiency and effectiveness
- Political and Advocacy Skills- Expertise in building and maintaining relationships with local, state, and federal government officials
- Knowledge of agricultural laws and regulations, ensuring the organization's activities comply with all relevant policies
- Communication and Public Relations- Excellent public speaking skills, capable of effectively representing the organization at public events and meetings
- Skilled in engaging with the community, fostering strong relationships with members, stakeholders, and the public
- Fundraising and Financial Management- Proven ability to develop and implement successful fundraising campaigns and strategies
- Proficient in creating and managing budgets, ensuring financial stability and accountability
- Organizational Development- Expertise in developing strategies to attract and retain members
- Skilled in designing and implementing programs that support the agricultural community
- Ability to work closely with the board of directors, providing them with regular updates and supporting their governance responsibilities.
Account Executive Assistant
Avtech
Hollister , CA
01.2021 - Current
- Answered high volume of phone calls and email inquiries
- Handled incoming and outgoing mail, email, and faxes
- Managed mail and both incoming and outgoing correspondence, mail, email, and faxes
- Filed paperwork and organized computer-based information
- Created and managed office systems to efficiently deal with documentation
- Promoted team productivity by keeping supplies organized and well-stocked
- Used QuickBooks and other computer programs to produce monthly invoices, reports, and other deliverables
- Built and strengthened relationships with new and existing accounts to drive revenue growth
- Evaluated strengths and weaknesses of candidates through effective screening processes
- Operated and maintained applicant tracking and candidate management systems
- Maintained filing system of current, prospective, and future positions
- Reviewed accounts monthly to monitor and track customer satisfaction and complaints
- Contacted customers as issues arose to provide prompt resolutions
- Identified client business needs by gaining an understanding of goals, objectives, and processes.
Certified Laboratory Assistant
Hazel Hawkins Hospital
Hollister , CA
04.2014 - Current
- Assisted pathologist in obtaining surgery specimens for biopsy
- Managed phones and answered questions from patients and doctors
- Processed patient specimens according to priority and documented results
- Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders
- Oversaw inventory and reordered supplies before they diminished
- Assisted pathology team with skilled analyses by preparing tissue samples
- Implemented lab procedures to prevent errors and protect staff
- Established and managed supplier and vendor relationships
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders
- Determined required job seeker qualifications for potential interviews by reviewing and evaluating resume and application information
- Partnered with HR team to outline and define position requirements in accordance with company needs
- Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
Personal Assistant/Sales Assistant
Intero Real Estate
Hollister , CA
02.2014 - 02.2016
- Maintained appropriate filing of personal and professional documentation
- Answered or returned phone calls to clients, faxed papers, and sent out marketing/advertising products
- Oversaw personal and professional calendars and coordinated appointments for future events
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation
- Organized and attended meetings and compiled related documents and reports
- Greeted customers, helped locate merchandise, and suggested suitable options.
Sales Manager/Front Desk Associate
McAbee Feed
Hollister , CA
04.2013 - 02.2015
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping
- Established and updated work schedules to account for changing staff levels and expected workloads
- Provided backup to the front desk to step in to assist with various tasks whenever an employee was absent or at lunch
- Resolved issues through active listening and open-ended questioning, escalating major problems to the company
- Performed billing, collection, and reporting functions for the office
- Trained personnel on policies, procedures, and communications for in-person and telephone etiquette
- Collaborated with sales leadership to drive prospecting and enhance engagement through sales promotions.
Sales Clerk
Ranchers Feed
Hollister , CA
09.2010 - 06.2011
- Assisted customers by finding items quickly to boost store satisfaction rates
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales
- Kept the front check-out area clean and organized for efficient service
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems
- Processed payments and returns with accuracy and efficiency.
Fair Office Assistant
San Benito County Fairgrounds
Tres Pinos , CA
04.2008 - 09.2008
- Completed clerical tasks such as filing, copying, and distributing mail
- Interacted with customers by phone, email, or in-person to provide information
- Executed record filing system to improve document organization and management
- Developed correspondence letters, memos, and emails
- Arranged rapid office equipment repair and maintenance with vendors
- Oversaw automated tracking and documentation of data, client correspondence, and office operations.
Education
Phlebotomy -
Health Career College
Pleasant Hill, CA05.2012
Total Hours: General Studies -
Gavilan Community College
Gilroy, CA08.2008
High School Diploma -
San Benito High School
Hollister, CA06.2008
Skills
- Word Processing
- Analytical Thinking
- File and Recordkeeping
- Business Development and Planning
- Business Growth Opportunities
- Customer Relationships
- Personnel Accountability
- Information Updates
- Office Support
- Sample Processing
- Issue Resolution
- Time management abilities
- Public Policy
- Policy Implementation
- Event Coordination
- Advocacy experience
Certification
Certified Phlebotomist
Timeline
Executive Director
San Benito County Farm Bureau
05.2023 - Current
Account Executive Assistant
Avtech
01.2021 - Current
Certified Laboratory Assistant
Hazel Hawkins Hospital
04.2014 - Current
Personal Assistant/Sales Assistant
Intero Real Estate
02.2014 - 02.2016
Sales Manager/Front Desk Associate
McAbee Feed
04.2013 - 02.2015
Sales Clerk
Ranchers Feed
09.2010 - 06.2011
Fair Office Assistant
San Benito County Fairgrounds
04.2008 - 09.2008
Phlebotomy -
Health Career College
Total Hours: General Studies -
Gavilan Community College
High School Diploma -
San Benito High School
Certified Phlebotomist
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