Brittany Bryson
Office Agent - Server
La Vergne,US
Summary
Versatile and dependable professional with a strong background in high-end restaurant service and logistics administration. Skilled in delivering exceptional guest experiences, managing upscale events, and supporting efficient office operations. Known for strong communication, adaptability, and a collaborative approach that drives customer satisfaction and team success.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Office Agent
Air General
01.2024 - Current
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Coordinated international shipments, navigating complex customs requirements for seamless import/export operations.
- Informed clients of policies and procedures.
Server
Hickory Falls
05.2022 - 04.2025
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Two Ten Jack
02.2020 - 04.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server
Joes Pizza Pasta & Subs
04.2016 - 12.2019
- Provided great customer service to customers by serving them in a timely manner
- Handled credit cards and cash disbursement
- Performed cleaning duties to ensure a clean and safe environment
- Cultivated warm relationships with regular customers.
Office Agent
Air General
06.2017 - 08.2018
- Same duties listed as Office Agent above.
Education
Associate of Science - Business Administration
Nashville State Community College
Nashville, TN 05.2001 -
High School Diploma -
Northwest High School
Justin, TX 05.2001 -
Skills
- Problem-solving
- Clear communication
- Critical thinking
- Organizational skills
- Hospitality service expertise
- Safe food handling
- Exceptional customer service
Certification
ABC Server Permit
Timeline
Forklift Certified
06-2024
Office Agent
Air General
01.2024 - Current
Server
Hickory Falls
05.2022 - 04.2025
ABC Server Permit
05-2022
Server
Two Ten Jack
02.2020 - 04.2022
Office Agent
Air General
06.2017 - 08.2018
Server
Joes Pizza Pasta & Subs
04.2016 - 12.2019
Associate of Science - Business Administration
Nashville State Community College
05.2001 -
High School Diploma -
Northwest High School
05.2001 -
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